What are the responsibilities and job description for the Warehouse Manager position at Second Harvest Food Bank of Middle TN, Inc?
We are hiring for a full-time Warehouse Manager to join the External Affairs Department at Second Harvest Food Bank of Middle Tennessee.
Who we are: For nearly 50 years, Second Harvest Food Bank of Middle Tennessee has dedicated itself to nourishing and empowering their neighbors so they can thrive. As a 501(c)(3) nonprofit, Second Harvest implements sustainable solutions to food insecurity through a strategically selected network of more than 600 partners across 46 counties in Middle and West Tennessee. Our partners include food pantries, congregate meal sites, shelters, childcare facilities, senior centers, group homes, and youth enrichment programs. For more information about Second Harvest Food Bank of Middle Tennessee, its mission, and programs, please visit secondharvestmidtn.org.
What you’ll do: The Warehouse Manager works closely each day with the Warehouse, Inventory Control, Transportation, Volunteer Engagement, and Community Impact teams to develop, adjust, and execute plans that ensure daily operations are completed in a food-safe, workplace-safe, inventory-accurate, and operationally efficient manner. Responsibilities include oversight of key functions such as receiving, put-away, replenishment, order fulfillment, and truck loading/unloading. This role leads a team consisting of a Dock Supervisor and Material Handlers, managing the daily workload within assigned functional areas. The Warehouse Manager is also responsible for ensuring compliance, meeting departmental goals, and handling administrative tasks such as attendance and performance tracking for assigned team members. This position supports and promotes our strong commitment to diversity and inclusion, which serves as the foundation for creating a culture of belonging for all personnel.
Key Responsibilities:
- Provide leadership, training, and performance management for a warehouse team of approximately 11 staff members, including a Dock Supervisor and Material Handlers.
- Set and communicate clear goals for the team in alignment with the Director of Operations and organizational KPIs.
- Establish and maintain efficient warehouse procedures to ensure timely and accurate order fulfillment.
- Ensure full compliance with Feeding America, AIB, and all relevant federal, state, and local food safety and safety regulations.
- Oversee all warehouse functions including receiving, storage, replenishment, picking, shipping, quality control, and returns.
- Support and drive sustainability efforts, including waste reduction and cost-saving initiatives across warehouse operations.
- Investigate and resolve inventory inaccuracies and operational issues impacting customer satisfaction; identify root causes and implement corrective actions.
- Certified Operator and Trainer for all material handling equipment in use at the facility – riding electric pallet jacks, manual and electric pallet jacks, reach truck/ lifts and sit-down tow motor forklifts
- Collaborate with the Director of Operations on warehouse layout, equipment, and process design to support long-term efficiency.
- Work closely with the Transportation department to support effective and timely distribution of food across Middle and West Tennessee.
- Partner with the Senior Manager of Inventory Control to ensure accurate product flow, support cycle counts, improve inventory accuracy, and prepare for seasonal surges.
- Collaborate with agency partners and other departments to optimize space and service levels.
- Serve as an essential team member during emergency response efforts, including after-hours support as needed.
- Participates as a member of the Food Safety Committee and the Safety Committee
Perform other duties as assigned.
Reports to: Director, Operations
When & Where:
SCHEDULE
- Typical daytime workweek hours of Monday – Friday, 7 AM – 4:30 PM. Hours may vary based on organizational needs, including occasional evenings and weekends.
TRAVEL
- Occasional daytime travel required, up to 10% of work week within the service area. Current driver’s license with copy of current auto insurance and acceptable Motor Vehicle Record (MVR) results required.
Essential business/first responder
In instances of a federal, state or locally declared emergency, Second Harvest is typically considered an essential business service and emergency responder. All employees may be required to perform regular or emergent duties on-site. Employee safety will be balanced with business and community necessity. Some positions are more likely to be required on-site than others.
Is this you?
Education: Bachelor’s Degree in Supply Chain or Logistics preferred. High School Diploma or equivalent required.
Experience: 3 years of management experience within a warehouse and logistics environment. Food Industry experience is desirable.
Skills & Capabilities:
- Excellent leadership and supervisory skills.
- Proficient in Microsoft Office products as well as warehouse systems and warehouse technology.
- Organize, coordinate, and direct projects.
- Strong oral and written communication abilities.
What Second Harvest has to offer:
- Work with a purpose: As one of Middle Tennessee’s largest nonprofits, our local hunger relief work is uniquely rewarding, hands on and solutions oriented. Our mission is to nourish and empower people so they can thrive. A career with Second Harvest ensures that you not only earn a paycheck but also help your local community through meaningful work.
- Award winning workplace: We are a best-in-class workplace because we are passionate and people focused, so that our community can count on us for our critical work. We are among The Tennessean’s Top Workplaces based solely on employee feedback.
- Compensation & Benefits: Second Harvest is proud to offer rich and affordable total compensation packages. Total compensation for full-time employment includes many benefits, in addition to base pay. The paid days off policies include 34 accrued time off. Benefits offered include medical, dental and vision (employee-only coverage paid 100% by employer). Additional available benefits include a 403(b)-retirement plan (up to 3% match, 5% base), disability insurance (short and long-term), life insurance as well as pet insurance.
- Equal Employment Opportunity: Second Harvest Food Bank of Middle Tennessee provides equal employment opportunity to all applicants and employees based on merit, qualifications, and abilities. We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sexual orientation, national origin, age, disability, veteran status, genetic information, or any other legally protected status. We believe that inclusion and belonging strengthen our team, drive innovation, and enhance our ability to serve our community.
Think this sounds like a role and workplace where you would thrive? Apply now!
You can express interest in joining our team, in any of the following ways:
You can express interest in joining our team, in any of the following ways:
- Online: employment application on our website: secondharvestmidtn.org/job-opportunities. Resume and cover letter can be uploaded with applications on the website as well.
- In person: applications can be completed by visiting us on-site at any of our distribution centers, locations can be found on our website: secondharvestmidtn.org/contact.
Thanks for your interest in working for Second Harvest Food Bank of Middle Tennessee - we love it here and think you will too!
