People Generalist

Description

About Second Harvest of Silicon Valley

Founded in 1974, Second Harvest of Silicon Valley is one of the largest food banks in the nation and a trusted nonprofit leader in ending local hunger. The organization distributes nutritious groceries through a network of nearly 400 partners at drive-thru and walk-up sites across Santa Clara and San Mateo counties. Due to the prohibitively expensive cost of living in Silicon Valley, the economic downturn caused by the COVID-19 pandemic, and the rise in inflation, Second Harvest is now serving an average of about 500,000 people every month. Second Harvest also connects people to federal nutrition programs and other food resources, and advocates for anti-hunger policies on the local, state and national levels. To learn more about how Second Harvest is responding to the incredible amount of need in Silicon Valley, visit shfb.org.

About the Position

As the People Operations Generalist, your role will be dynamic and multifaceted. You will serve as one of the primary administrators for our HRIS system (Paycom), ensuring that employee records are accurate, up-to-date, and confidential, while also training managers, employees, and the People Operations team on system usage. You will develop People Operations metrics and regular reports to support decision-making within the organization. Partnering closely with our People Operations Manager, you will help administer a broad range of employee benefits and maintain regular communication with payroll. You will also work at the direction of the People Operations Manager to help ensure the organization stays compliant with relevant government regulations, while supporting the organization’s commitment to building an inclusive and equitable culture.

This job might be for you if:

• You enjoy managing a wide variety of human resources tasks and are comfortable with thinking analytically, strategically and administratively to deliver smooth and efficient business operations.   

• You are detailed oriented, proactive, process driven, and can see the big picture  

• You have strong verbal and written communication skills, prefer to work in a collaborative manner as much as possible   

• You have a strong experience and enjoy various HR functions, including benefits and leaves of absence administration, HR systems, reporting and metrics, HR compliance, Talent Acquisition and project management  

Duties and Responsibilities:

Core Responsibilities

• Serve as the primary administrator for the HRIS system (Paycom), ensuring accuracy and troubleshooting issues for employees.
• Support administering and maintaining benefits programs, including enrollment, open enrollment, and responding to employee inquiries.
• Oversee the employee lifecycle processes, including onboarding, offboarding, and coordinating Day 1 orientation for new hires.
• Develop and deliver reports to track key HR metrics and ensure compliance with government regulations, including EEOC reporting.
• Ensure seamless integration between HRIS and payroll, collaborating closely with Finance to maintain accuracy.

Benefits & Leave Administration

• Coordinate benefit enrollment for new and existing employees, including annual open enrollment.
• Address employee inquiries regarding benefits and resolve any discrepancies with providers.
• Support administering and monitoring leaves of absence, and unemployment insurance.

HR Compliance & Reporting

• Work at the direction of the People Operations Manager to help ensure compliance with state and federal regulations, including providing reports to meet Feeding America’s and other audit requirements.
• Support performance and compensation management processes, including implementing periodic changes and updates in the HRIS system.
• Serve as the backup Designated Employer Representative (DER) for DOT compliance and screening requirements.

Employee Engagement & Lifecycle Management

• Regularly update and maintain the HR intranet site, enabling employees and managers to use self-service tools effectively.
• Collaborate with HR leadership to continuously improve processes such as onboarding, employee training, and performance management.
• Post job ads on internal and external boards, supporting the development of an attractive recruitment website with marketing.
• Guide managers through the hiring process, including sourcing and recruiting candidates when needed.

Additional Tasks

• Perform other duties as assigned, supporting the overall efficiency of the People Operations team.

The ideal candidate will possess the following professional qualifications: 

• At least 4 years’ experience in HR or working knowledge of basic HR functions, including benefits administration, leaves of absence, HR systems, Talent Acquisition, HR metrics and employment law (particularly wage and hour)
• Experience implementing HR policies and practices from a Diversity, Equity and Inclusion perspective strongly preferred
• Experience administering workers compensation and leaves of absences and responding to unemployment claims
• Experience administering or collaborating closely with payroll strongly desired
• Knowledge of laws pertaining to leaves of absences, worker’s compensation processes, wage and hour and CA employer compliance
• Detail oriented and highly organized
• Exceptional communication and interpersonal skills, with a proven ability to engage and collaborate effectively with employees at all levels.
• Demonstrated excellence in customer service, with a focus on creating positive, supportive experiences for employees. Outstanding and demonstrable computer skills including experience administering and HRIS system and strong knowledge of Excel
• An additional 2-4 years of HR experience and/or a combination of HR credential (PHR, SPHR) and/or college degree in HR or related field

EOE

Second Harvest is committed to being an equal opportunity employer which values diversity.  Under-represented groups are encouraged to apply for all positions.   ­

Qualifications

Salary : $81,050 - $109,655