What are the responsibilities and job description for the Transportation Supervisor position at Second Harvest of Silicon Valley?
Job Details
Description
About Second Harvest of Silicon Valley
Founded in 1974, Second Harvest of Silicon Valley is one of the largest food banks in the nation and a trusted nonprofit leader in ending local hunger. The organization distributes nutritious groceries through a network of nearly 400 partners at drive-thru and walk-up sites across Santa Clara and San Mateo counties. Due to the prohibitively expensive cost of living in Silicon Valley, the economic downturn caused by the COVID-19 pandemic, and the rise in inflation, Second Harvest is now serving an average of about 500,000 people every month. Second Harvest also connects people to federal nutrition programs and other food resources, and advocates for anti-hunger policies on the local, state and national levels. To learn more about how Second Harvest is responding to the incredible amount of need in Silicon Valley, visit shfb.org.
About the Position
We are seeking a Transportation Supervisor to oversee and coordinate the daily operations of the transportation drivers and activities. This role involves scheduling drivers, managing routes, and ensuring efficient, timely and safe delivery of goods and services. The Transportation Supervisor acts as a key point of contact between drivers, customers, internal stakeholders and management, ensuring efficient communication and problem-solving. This position requires strong organizational skills, attention to detail, and the ability to work in a fast-paced environment.
This job might be for you if:
- You are passionate about ending hunger.
- You have knowledge of logistics and food safety procedures
- You have experience with dispatch/GPS software
- You have excellent communication and leadership skills in a union environment
- You have a strong ability to multitask and prioritize effectively
- You have highly organized, detail oriented, problem-solving abilities
Responsibilities
- Employee Supervision
- Understand company and departmental goals
- Supervise employees in accordance with the Collective Bargaining Agreement between the SHFB and Teamsters Local 853
- Communicate job expectations and coach employees.
- Monitor employees’ daily work assignments to minimize delays and maximize service level
- Teach, mentor and train employees on new systems/processes and ongoing development as necessary
- Provide coaching, restorative action and progressive discipline for employees
- Ensure a safe work environment by maintaining compliance with DOT, OSHA, and other applicable transportation regulations.
- Keep abreast of Federal, State, and Municipal laws and regulations, collective bargaining agreements and Company work rules, regarding transportation operations.
- Act in a back-up capacity in the absence of Transportation Department staff.
- Manage attendance, time tracking, and scheduling issues to maintain coverage
- Assist manager with routine safety meetings, training, and driver evaluations.
- Perform additional tasks as needed to ensure the department's goals are met successfully.
- Communication & Customer Service
- Serve as the primary point of contact for drivers, providing instructions and addressing any issues that arise during transit.
- Communicate with internal stakeholders to provide updates on delivery status and address any concerns or special requests.
- Maintain clear and accurate records of all personnel communications and transactions.
- Route Scheduling & Coordination
- Ensure that drivers understand and adhere to their delivery routing manifest.
- Dispatch drivers to appropriate locations according to customer requests, specifications, or needs.
- Monitor and track the status of deliveries and routes to ensure timely completion.
- Adjust routes and schedules in response to traffic conditions, weather, and other unforeseen circumstances.
- Assign ad hoc tasks to ensure safe, efficient and timely completion of daily activities.
- Operational Efficiency
- Utilize dispatch software and GPS systems to optimize routes and improve efficiency.
- Monitor driver performance and provide feedback to ensure adherence to company standards and policies.
- Implement cost-saving measures by working closely with drivers, routers and Transportation Manager, Dispatchers, and technology
- Collaborate with other departments to ensure smooth operations and customer satisfaction.
- Assist in coverage of all Transportation Operation duties.
The ideal candidate will possess the following professional qualifications:
- Required Experience
- 3-4 years in transportation, preferably in a food industry setting
- 2-3 years in a supervisory or lead role
- Excellent customer service skills
- Computer literacy (PC, Microsoft Office Software, ERP Software)
- Excellent verbal and written communication skills
- Preferred Experience
- CDL licensed truck driver, Class B or A
- Forklift Certification
- 1-2 years’ experience with transportation software/GPS (Trimble ADP a plus)
- Experience with vehicle/commercial truck use and maintenance
- Union experience preferred
- Required Education
- Bachelor’s degree or equivalent experience
|
Reports To |
Transportation Manger |
|
Location |
Second Harvest of Silicon Valley, Cypress and 4001 North First Street, San Jose, CA 95125.
This is an onsite position.
|
|
Hours |
Full-Time. Exempt.
40 hours/week, with weekend work as necessary. Typically, early morning to mid-afternoon hours. |
|
Compensation |
$81,050 - $95,352 is the wage range for this position. The salary wage offer will be commensurate with skills and experience. Outstanding and generous health benefits program, 4-5 weeks of Flexible Time Off (vacation and sick), eleven paid holidays, and retirement plan. |
EOE
Second Harvest is committed to being an equal opportunity employer which values diversity. Under-represented groups are encouraged to apply for all positions.
Qualifications
Salary : $81,050 - $109,655
