Community Outreach Coordinator

Position: Community Outreach Coordinator

Salary: $51,000/year, plus healthcare coverage (dental, vision), paid holiday/vacation/sick time, and mileage stipend. Health benefits (medical, dental, vision, short-term disability) begin after a 60-day probationary period.

Work Schedule:

Full-time, exempt. 5-day work weeks, hours vary based on community outreach need. Occasional after-hours work may be required for emergencies. Mandatory agency wide attendance at fundraising events when scheduled, approximately 3-5 a year.

Role Purpose and Key Results:

As a Community Outreach Coordinator, your primary responsibility will be to achieve measurable improvements in the lives of individuals within our community by locating eligibility and appropriate applicants for our program. You will focus on assuring capacity for all SHH locations as well as Community Connections. You will contribute directly to our mission of transforming lives through compassionate care and innovative solutions.

Your success in this role will be measured by:

· Service coordination: Effective collaboration with community partners and agencies to ensure residents receive the services and support they need.

· Operational efficiency: Timely completion of administrative tasks such as updating tracking system and submission of monthly report.

· Resident Outcomes: Percentage of applicants who achieve stability within the program by way of admission.

· Service Effectiveness: Speed and efficiency in providing services, reducing the time between engagement and placement.

Key Responsibilities:

· Client Outreach and Engagement: The goal is to fill all beds to compacity by increasing the number of successfully engaged clients, particularly hard-to-reach individuals (e.g., homeless, mentally ill, or those with substance use issues) which is measured by tracking the number of new clients engaged monthly and the percentage who remain in regular contact and receive services.

· Resource Coordination and Referrals: The goal is to ensure applicants access essential services through strategic referrals. If an applicant is not eligible for SHH program then appropriate community referrals are provided. This is measured by tracking the number of referrals made, the timeliness of service delivery, and the impact of these services on client outcomes.

· Documentation and Reporting: The goal is to ensure accurate and timely documentation of applicant contact, outcome of screening and outcome of referrals given. This will be measured by tracking every applicant screened with the outcomes and referrals given ensuring that every contact is productive for the applicant.

· Collaboration with Community Partners: The goal is to strengthen partnerships with service providers to enhance resource availability and improve resident outcomes. This is measured by tracking of every Community Partner contact as well as tracking new partners.

Key Qualities and Skills for Success

· Mission-Driven: Commitment to the organization's mission and a passion for making a positive impact on individuals experiencing mental health challenges.

· Results-Oriented: Ability to set clear goals, track progress, and achieve measurable outcomes.

· Innovative Problem-Solver: Ability to think creatively and take initiative to overcome obstacles, always driving toward resident success.

· Strong Time Management: Efficient multitasking, meeting deadlines, and adjusting to changing priorities.

· Team-Oriented: Thrive in a collaborative environment, working effectively with both resident and team members to deliver results.

Qualifications and Experience

· Bachelor’s degree or relevant experience in a social services setting preferred.

· 2 years working with homeless, substance abuse history and mental diagnosed individuals.

· Training or experience in detecting when a person is manic or having a crisis moment/episode. Able to detect red flags!

· CPR certification and knowledge of local community resources preferred.

· Proficiency in Microsoft Office (Word, Excel, Calendar) is required.

· Reliable transportation and maintain a valid driver’s license and insurance.

· Ability to work flexible hours, including occasional after-hours emergencies.

· Ability to lift up to 30 pounds and perform physical tasks related to resident services (such as moving bags of clothing or moving a box).

· Work in a diverse setting, including outdoor environments and resident homes.

· Ability to self-reflect, maintain biases and maneuver in a stressful situation.

This position is an opportunity to create lasting change in the lives of individuals who need it most. Your commitment to producing results will directly contribute to the success of both the resident you serve and the organization as a whole. If you are passionate about making a difference and have the skills to drive real outcomes, we encourage you to apply.

Job Type: Full-time

Pay: From $51,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Evenings as needed
• Weekends as needed

People with a criminal record are encouraged to apply

Ability to Commute:

• Sarasota, FL 34234 (Required)

Ability to Relocate:

• Sarasota, FL 34234: Relocate before starting work (Required)

Work Location: In person

Salary : $51,000