What are the responsibilities and job description for the Sales Associate/Customer Service position at Second Nature Health Food Store?
Job Overview
We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. This role is essential in providing exceptional service to our customers, ensuring their needs are met efficiently and effectively. The ideal candidate will possess strong communication skills, a friendly demeanor, and a passion for helping others. A background in retail sales or grocery store environments is preferred, along with the ability to handle cash transactions accurately.
Duties
- Provide outstanding customer service by addressing inquiries and resolving issues promptly.
- Assist customers with product selection and provide recommendations based on their needs.
- Process transactions accurately, including cash handling and credit card processing.
- Maintain a clean and organized workspace to enhance the customer experience.
- Communicate effectively with customers over the phone and in person, demonstrating excellent phone etiquette.
- Utilize retail math skills to assist customers with pricing inquiries and promotions.
- Collaborate with team members to achieve sales goals and improve overall store performance.
- Promote and sell products by understanding customer needs and providing tailored solutions.
Requirements
- Previous experience in customer service or retail sales is highly desirable.
- Familiarity with grocery store operations is a plus.
- Strong cash handling skills and attention to detail are essential.
- Excellent verbal communication skills with the ability to engage effectively with customers.
- Ability to work in a fast-paced environment while maintaining professionalism.
- A positive attitude and willingness to learn new skills are key attributes for success in this role.
Job Type: Part-time
Pay: From $14.00 per hour
Benefits:
- Paid time off
Shift:
- Day shift
Work Location: In person
Salary : $14