Demo

Patient Care Coordinator (PCC) to start then transition to Office Manager

Second Wave Physical Therapy
Port Hueneme, CA Full Time
POSTED ON 3/8/2025
AVAILABLE BEFORE 4/8/2025

Second Wave Physical Therapy was founded by an alliance of locally tenured therapists and patient coordinators with a mission to return unparalleled care and customer service back to Ventura County. Our patient-over-profit approach is made possible by staying true to our community roots and refusing to be governed by large or out-of-state corporate entities.

Overview: Patient Care Coordinator

Clinic: Port Hueneme

Salary: depending on experience

Currently, we are looking for a part-time PCC that will train at our Port Hueneme location but will transition to Office Manager for our new Oxnard location in April/May

*Bilingual in Spanish is required*

Responsibilities

  • Greeting patients visiting the facility, answering any questions they may have and helping them fill out the required paperwork.
  • Responsible for answering phones and directing calls as required.
  • Schedules new patients and collects all necessary information to verify carrier insurance.
  • Accurately and completely enters patient information and demographics into computer system.
  • Answering emails and other electronic messages as required.
  • Tracking and sorting electronic faxes.
  • Collects co-pays/deductibles and payments prior to patient appointments. Inform patients of any outstanding balance and issues.
  • Works closely with Billing Department, Physical Therapists and Aide staff to assure smooth patient flow.
  • Follow up on “no show” and late cancellation patients.
  • Schedule Optimization, ability to fill schedule after last minute cancellations.
  • Maintains patient confidence and protects operations by keeping information confidential.
  • Participates in and adheres to, as required, the HIPAA Policies and Procedures of Second Wave Physical Therapy.

Qualifications

Knowledge, Skills and Abilities

  • General knowledge of Microsoft Office Suite
  • Possess strong customer service skills
  • Must be organized while multi-tasking
  • Ability to communicate in a professional and kind manner, relating well to others to build rapport with patients and co-workers.
  • Ability to demonstrate active listening
  • Must be able to identify and problem solve
  • Ability to maintain confidential documents

Education and Experience Education : High School diploma or equivalent

Experience : 1-2 years prior experience in customer service and administration preferred;

Physical Requirements and Working Conditions: Requires prolonged sitting, some walking, bending, stooping, reaching and stretching. Requires normal range of hearing and eyesight to record, prepare and present reports.

Job Types: Full-time, Part-time

Pay: $18.00 - $24.00 per hour

Expected hours: 10 – 40 per week

Schedule:

  • Monday to Friday

Work Location: In person

Salary : $18 - $24

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Patient Care Coordinator (PCC) to start then transition to Office Manager?

Sign up to receive alerts about other jobs on the Patient Care Coordinator (PCC) to start then transition to Office Manager career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$120,300 - $165,207
Income Estimation: 
$235,880 - $401,460
Income Estimation: 
$37,360 - $44,637
Income Estimation: 
$37,685 - $46,157
Income Estimation: 
$33,978 - $43,164
Income Estimation: 
$111,687 - $134,739
Income Estimation: 
$37,685 - $46,157
Income Estimation: 
$59,238 - $75,660
Income Estimation: 
$95,171 - $112,687
Income Estimation: 
$53,749 - $70,310
Income Estimation: 
$108,352 - $127,941
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Not the job you're looking for? Here are some other Patient Care Coordinator (PCC) to start then transition to Office Manager jobs in the Port Hueneme, CA area that may be a better fit.

Patient Support and Care Coordinator

Fresenius Medical Care, Ventura, CA

Patient Care Coordinator

VirtualVocations, Ventura, CA

AI Assistant is available now!

Feel free to start your new journey!