What are the responsibilities and job description for the STAFF SERVICES ANALYST position at Secretary of State?
As part of the Personnel Transactions team, the incumbent will work closely with other HR peers to perform process analysis, systems development, audits and reporting, special projects, agency-wide communication dissemination, as well the full range of personnel transactions. In addition to managing and supporting personnel and payroll actions for an assigned roster, the incumbent serves as a subject matter expert on policies and procedures regarding personnel and payroll matters and acts in a lead capacity to perform analysis to develop business requirements to maintain, enhance or modify internal service management systems including but not limited to the internal timekeeping system, ARTS, and the Service Now platform including the Employee Service Center.
Desirable Qualifications: The most desirable candidate will possess the following knowledge, skills and abilities:
- General knowledge of payroll processing, laws, rules, regulations, policies, and procedures.
- Experience with the health, dental, and vision benefits.
- Service-minded with the ability to remain flexible and adapt to rapid changes in priorities and work assignments while maintaining a high degree of accuracy.
- Ability to think critically, research and interpret data, apply laws, rules, bargaining unit contracts, practices and principles as they apply to personnel management and human resources.
- Strong written and verbal communication skills and the ability to clearly present complex and accurate information from thorough and complete analyses.
- Demonstrated ability to analyze and solve complex problems and recommend an effective course of action, perform completed staff work, and establish priorities for the completion in accordance with sound time-management methodology.
- Results-driven with an ability to think creatively, process improve and develop and facilitate training.
- Excellent attendance, self-motivation, and determination to provide a stellar customer service experience.
- Proficiency in Microsoft Office Suite (e.g., Excel, PowerPoint, Word, Visio)
1. What skills or experience do you possess that would assist you in succeeding in the Staff Services Analyst classification in the Personnel Transactions Section?
2. Discuss your ability and experience in handling a heavy workload with competing priorities, along with the steps you take to ensure deadlines are met?
You will find additional information about the job in the Duty Statement.
Working Conditions
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.- STAFF SERVICES ANALYST
Additional Documents
- Job Application Package Checklist
- Duty Statement
Position Details
Department Information
The Office of the Secretary of State (SOS) consists of nearly 750 dedicated public servants who uphold the rights of Californians while also striving to make our government, elections, and businesses both accessible and transparent. Led by an elected leader, accountable to the public, we are dedicated to fostering career development opportunities and growing a skilled workforce that embraces inclusion and values diversity.
Located in downtown Sacramento, the SOS building is within walking distance to a variety of eateries and amenities. Light Rail, State Capitol, Downtown Commons (DOCO), and Golden 1 Center, just to name a few. Conveniently located in the SOS building, the Gold Rush Grille offers delicious daily specials for breakfast or lunch and is open to the public. Our on-site childcare incorporates programs for children six weeks to five years old. Priority waitlist access and special discounted rates are available for SOS employees.
For more information about the SOS, please visit sos.ca.gov.
Special Requirements
There is also a Limited Examination & Appointment Program (LEAP) exam available for this classification. Information on the LEAP certification process is available on the Exam Bulletin - Staff Services Analyst (LEAP).
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 4/23/2025Who May Apply
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is optional. It may be included, but is not required.
- Supplemental Application - Please submit your responses to the supplemental questions as indicated above.
Benefits
Contact Information
The Human Resources Contact is available to answer questions regarding the position or application process.
Human Resources Contact:
Paul Parham
(916) 653-6974
pparham@sos.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:Sarah Bielski
(916) 653-6974
sbielski@sos.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
