What are the responsibilities and job description for the Customer Service Representative - Sales position at SECRETS BOUTIQUE?
Job Summary
We are seeking a dedicated and enthusiastic Retail Customer Service Representative to join our team. In this role, you will be the first point of contact for our clients, providing exceptional service and support. You will handle inquiries, resolve issues, and ensure customer satisfaction while maintaining a positive company image. The ideal candidate will possess strong communication skills and a passion for helping others.
Responsibilities
- Provide outstanding customer service through various channels.
- Assist clients with inquiries regarding products and services, ensuring accurate information is provided.
- Process cash handling transactions in accordance with company policies.
- Collaborate with team members to resolve complex issues and enhance the customer experience.
- Identify opportunities for sales and promote additional services to clients when appropriate.
- Maintain a professional demeanor while communicating with customers, ensuring their needs are met promptly.
Requirements
- Proven experience in customer service or client support roles is preferred.
- Strong communication skills, both verbal and written, are essential for effective interaction with customers.
- Bilingual candidates are highly desirable to assist a diverse clientele.
- Familiarity with cash handling procedures is beneficial.
- A positive attitude and the ability to work well under pressure in a fast-paced environment are crucial.
- MUST BE OK WITH ALL LIFESTYLES : RACE , SEXUALITY, IDENTITY
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ALL WALKS OF LIFE ARE WELCOME HERE
Job Type: Part-time
Pay: $17.00 - $18.00 per hour
Expected hours: 15 – 30 per week
Benefits:
- Flexible schedule
- On-the-job training
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
People with a criminal record are encouraged to apply
Experience:
- Cash handling: 1 year (Required)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
Ability to Commute:
- Fairfield, CA 94533 (Required)
Ability to Relocate:
- Fairfield, CA 94533: Relocate with an employer provided relocation package (Required)
Work Location: In person
Salary : $17 - $18