Associate Director, Commercial Operations

The Associate Director, Commercial Operations, will play a critical role in driving commercial excellence and operational efficiency within Secura Bio. This position will be responsible for cross functional operational activities, including but not limited to the build out and support of MRC/PRC systems, Customer Relationship Management, and related Data Management. In addition, this position will perform operational tasks supporting the US commercial business.

This role will launch new systems, lead project teams, manage ongoing support and collaborate on cross functional teams. In addition to systems, this role will support the Head of Commercial Operations and Analytics with other operational tasks as needed.

This new role will report to the Executive Director of Commercial Operations and Analytics but will work closely with the National Sales Director, Marketing Director and collaborate with other organizational functions.

RESPONSIBILITIES:

·        Implement and manage Medical Review/Promotional Review system and processes

·        Manage projects and priorities in a cross-functional capacity to support strategy and provide subject matter expertise.

·        Develop implementation plan and execute launch of the CRM system

·        Partner with external vendors

·        Accountable for the development, delivery and management of customer engagement and sales enablement tools.

·        Lead the strategic development and implementation of databases and infrastructure to deliver data driven business recommendations.

·        Manage ongoing Commercial processes and support internal teams

·        Work with other departments in a cross-functional environment

REQUIREMENTS:

·        Bachelor’s Degree-level education preferred, ideally in life sciences or business studies

• 7 years of experience in the Pharma/Biotech industry with a focus in Hematology/Oncology space a plus.
• Proven leadership at the management level with career progression
• Understanding of the broader Pharma organization.

·        Operate and multitask in a fast-changing environment with aggressive timelines and shifting priorities.

·        Vendor/budget management and self-driven with a team-based mindset.

• Operate with little direction in a “Lean” environment and take on additional initiatives as needed.
• Skillful in the ability to communicate clearly, with intent, and full transparency.
• Vendor Management and project management experience from project concept to completion.
• Proficiency in Microsoft tools – Word, Excel, PowerPoint.
• Familiarity with pharmaceutical commercial systems such as Veeva PromoMats and CRM.
• Understanding of CRM data and utilization of data to support strategy.
• Entrepreneurial mindset with the ability to drive change without authority at all levels of the organization.
• Ability to travel as needed.