What are the responsibilities and job description for the Intern - RPA Business Analyst position at SECURA?
This is a hybrid role, with the associate required to be in the office 4 days per week. This internship is an excellent opportunity to gain hands-on experience in the rapidly growing field of Robotic Process Automation (RPA) and Artificial Intelligence (AI).As a Business Analyst Intern, you will learn and assist in identifying and analyzing business processes that will be automated using RPA and AI technologies. You will work closely with business stakeholders and IT professionals to gather requirements, document processes, and develop automation solutions. Additionally, you will be involved in Level One production support, quality assurance testing and AI projects, ensuring the quality and effectiveness of automation solutions.The ideal candidate will graduate December 2026 or later with a degree in technology, information systems, business, or a related field. This internship is 40 hours per week during the summer, (8 : 00am - 4 : 30pm), and part-time during the school year (approximately 20 hours per week, based on your class schedule and our company's business hours).RESPONSIBILITIES : Work alongside the RPA Business Analyst in attending meetings with process owners to understand and gather requirements automation requestsLearn to identify and analyze business processes for RPA and AI suitabilityDocument current and future state process flowsPartner with the technical team to ensure proper understanding and build of documented requirementsCreate test plans, test scenarios, and test casesPrepare and conduct QA testing to ensure the quality and functionality of automation solutionsProvide Level One production support, including troubleshooting and resolving issues with automation solutionsRespond to users in a timely and professional mannerCreate and store project documentationFollow department standards, policies, and proceduresFacilitate effective meetingsAssist in the design of Power Applications used within automations to aid in the overall business user experienceQUALIFICATIONS : ESSENTIAL : Currently enrolled in an Associates or Bachelors degree in business, insurance, technology, or related fieldExceptional listening and communication skillsKeen analytical and problem-solving abilityStrong writing and grammar skillsSharp attention to detailAbility to be flexible and work within a team environmentHighly organized and strong ability to prioritizeExperience with MS OfficeLean Six Sigma classes or training a plusAt SECURA, we are transforming the insurance experience by putting authenticity at the forefront of everything we do. Our mission is clear : we're making insurance genuine. We recognize that our associates are our greatest assets, and we invest in their well-being and professional growth. We offer opportunities for continuous learning and career advancement, competitive benefits, and a culture that champions work-life balance. Joining SECURA means becoming part of a dynamic team that values everyone's contribution and fosters a collaborative atmosphere. Here, you'll not only find a fulfilling career but also a place where you can make a positive impact every day. SECURA Insurance strives to provide equal opportunity for all employees and is committed to fostering an inclusive work environment. We welcome applicants from all backgrounds and walks of life.
