Parking Enforcement Officer (PEO)

Job Description: Parking Enforcement Officer

Location: Chicago, IL

Pay Rate: $17.90
Schedule: 245 PM - 1115 PM or 545 PM - 215 AM

Job Summary: We are looking for a reliable and professional Parking Enforcement Officer. The successful candidate will play a key role in enforcing parking regulations and restrictions on foot for the City of Chicago. Strong willingness to work in the elements - heat, wind, snow, rain. The ability to stand, walk and run for extended periods.

Principal Job Duties:

• Patrol Assigned Areas: Enforce parking regulations and restrictions on foot.
• Team and Independent Work: Operate independently or with a team member, reporting to a field supervisor.
• Issue Citations: Generate written and/or computer-based parking citations, and transfer citation data to a centralized system.
• Customer Complaints: Resolve customer complaints in accordance with established policies and procedures.
• Special Event Support: Provide enforcement support for events involving the Chicago Cubs, Chicago White Sox, Chicago Blackhawks, Chicago Bulls, Chicago Bears, and other city events as requested.
• Outdoor Work: Work outdoors for entire shifts (6-8 hours) in all weather conditions, including rain, snow, and heat.

Required Skills and Experience:

• High school graduate or equivalent required.
• Previous customer service experience is a plus.
• Conflict management skills to handle sometimes confrontational situations with the public protesting a citation.
• Computer literacy to enter data into handheld devices.
• Must be on a payment plan for unpaid parking tickets in the City of Chicago.
• Transportation to and from the client's Shift Briefing area is required.

Physical Demands:

• Willingness to work in various weather conditions such as heat, wind, snow, rain, etc.
• Ability to lift, push, and pull at least 25 pounds.
• Ability to stand, walk, and run for extended periods.
• Ability to bend, stoop, squat, and lift frequently throughout a shift.

Securatex is proud to be an Equal Opportunity Employer.

Position Details:

• Variable Hours: All positions are considered variable hour roles, with weekly hours subject to change based on operational and client needs.
• Compensation: The hourly rates specified in this job posting apply exclusively to this position. Securatex may offer other assignments with different pay rates. All required training is compensated for at no less than the state minimum wage.

Benefits:

• Union Job: Includes free medical coverage plus life and AD&D insurance.
• Medical Stipend: Medical coverage can be waived, and the employee will receive a stipend monthly.
• Leave Accrual: Sick days (7) accrue after 6 months of employment. Vacation time accrues monthly from date of hire.

QUALIFICATIONS:

• High school graduate or equivalent required.
• Previous customer service experience is a plus.
• Conflict management skills to handle sometimes confrontational situations with the public protesting a citation.
• Computer literacy to enter data into handheld devices.
• Must be on a payment plan for unpaid parking tickets in the City of Chicago.
• Transportation to and from the client's Shift Briefing area is required.