Inside Sales Account Manager

Position Overview

Title: Inside Sales Account Manager
Job Classification: Full-time Employee, Non-Supervisory, Exempt
Benefits: Full Total Rewards Package (see Total Rewards below)
Work Location: United States - Hybrid / Virtual Role / Chicago, Atlanta, Dallas, Washington, DC
Compensation: Total Compensation Package commensurate with experience
Travel: Travel required, approx. 10-15%
Requirements: Background check required
Start Date: ASAP

Position Summary

The Inside Sales Account Manager will be responsible for developing existing leads, communicating with customers, understanding their needs, and ensuring a smooth sales process. The Inside Sales Account Manager is responsible for supporting and monitoring our Customer Relationship Management tool (CRM). You will join an existing sales team, gaining experience from seasoned sales experts with broad exposure to several industries.

About SecurIT360

Founded in 2009 by David Forrestall, SecurIT360 is a full-service cybersecurity and compliance consulting firm headquartered in Birmingham, Alabama. Our team of credentialed professionals is dedicated to delivering vendor-agnostic solutions tailored to each client's unique needs. We specialize in assessments, penetration testing, compliance, monitoring, incident response, and managed services. At SecurIT360, we prioritize developing programs and systems that empower our clients to enhance their security posture and achieve regulatory compliance.

Our Purpose, Mission & Vision

Purpose

To protect organizations by identifying cybersecurity risks, strengthening security frameworks, and ensuring compliance with industry standards.

Mission

To deliver expert cybersecurity solutions through risk assessments, compliance consulting, real-time monitoring, and incident response – helping businesses proactively defend against cyber threats.

Vision

To be a trusted cybersecurity partner, recognized for our ability to measure, advise, and train organizations to strengthen their security posture and stay ahead of evolving cyber risks.

Meet Your Success Support Team

Your Success Support Team is comprised of,

• Executive Mentor.

Our CEO serves as your direct guide, offering vision, coaching, and leadership. You will meet one-on-one during your first 90 days ensuring alignment of your goals with our strategic objectives.

• Leadership Team.

This elite group – including our Chief Operations Officer and Vice President, Information Security Officer – brings decades of strategic insight, legacy knowledge, and technical mastery, providing the backbone for your initiatives and the wisdom to navigate complex challenges.

• SecOps Team Members.

You will work alongside a multi-disciplined team of cybersecurity subject matter experts – analysts, engineers, penetration testers, and compliance specialists – who execute client-facing projects with precision, creativity, and a relentless focus on results.

• Strategic Human Resources Support.

Internal and external HR and talent management experts provide expertise in every area of human capital management as well as strategic support to attract the right talent needed for the success of the entire team.

Total Rewards, Benefits, and Perks

At SecurIT360, we recognize that our employees are our greatest asset. We are committed to supporting our team members through a comprehensive Total Rewards program that enhances their professional growth, financial security, and overall well-being. As a result, we have designed a Total Rewards and Compensation program clearly demonstrates a commitment to providing support and assistance in all stages of your life.

Financial Benefits

Competitive Compensation

• SecurIT360 offers competitive salaries based on industry standards, position, and experience to attract and retain top talent.
• Annual performance-based salary reviews ensure that employees are rewarded for their contributions and growth within the company.
• The total compensation plan for this position includes a base salary, commissions, incentives, and bonuses. Details will be provided during the hiring process.

Retirement Savings Plan

• Employees can participate in the company-sponsored 401(k) plan to save for retirement.
• Employer match: 100% of the first 3% of your contribution, plus 50% of the next 2% (up to 4% total employer contribution).
• Employees have the option to make 'before tax' 401(k) contributions or 'after tax' Roth 401(k) contributions. The combined total of both cannot exceed the annual maximum contribution limit set by law.
• Employer contributions for Safe Harbor Matching are fully vested immediately, meaning employees have full ownership of these funds as soon as they are contributed.

More Financial Protection

• Basic Life Insurance and AD&D: The Company provides Basic Life Insurance for full-time employees working a minimum of thirty (30) hours per week who have chosen a medical plan. Employees are eligible for this benefit on the first of the month following sixty (60) days of service. Basic Life Insurance benefits are paid for by the Company.
• Short-Term & Long-Term Disability: Income protection in the event of an illness or injury that prevents an employee from working.
• Workers’ Compensation Insurance: Coverage for job-related injuries or illnesses to provide financial and medical support.

Health and Wellness

Medical Insurance Options

• Employees can choose from Gold, Silver, Platinum, and HSA (Health Savings Account) plans, allowing flexibility in selecting the best option for their healthcare needs.
• Preventive care services are covered at 100%, ensuring employees have access to routine check-ups and screenings at no cost.
• Telehealth services are included, allowing employees to consult with healthcare providers remotely.
• Using Tier 1 providers may bring employees the greatest value from their healthcare benefits, as these providers meet national benchmarks for quality care and cost savings.

Dental Insurance

• 100% coverage for preventive services, including routine exams, cleanings, and X-rays.
• Basic services such as fillings and root canals are covered at 100% in-network, while major procedures like crowns and orthodontic treatments are covered at 80% and 50% respectively, ensuring employees receive comprehensive dental care.
• Annual in-network maximum of $2,500 per person ensures comprehensive dental care.

Vision Insurance

• Annual eye exams are covered with a $10 copay, ensuring employees maintain good eye health.
• Frames are covered up to $150 every 24 months, with discounts available for additional eyewear purchases.
• Standard progressive lenses are covered once every 12 months with a $0 copay.
• Most other popular lens enhancements are available at a reduced cost, saving members an average of 30%.
• Elective contact lenses are covered up to $150 every 12 months, with an additional $60 copay for fitting and evaluation.
• Necessary contact lenses are covered in full after a $25 copay every 12 months.
• Coverage and savings may vary based on state laws and provider location.

Work-Life Balance

Paid Time Off (PTO)

• Full-time employees accrue PTO per pay period based on their length of service.
• PTO is added to the employee’s balance when each paycheck is issued.
• PTO is deducted in one-hour increments when used.
• Temporary employees, contract employees, and interns do not accrue PTO.
• PTO can be used for vacations, illness, medical appointments, volunteer work, or personal activities.
• PTO policies are designed to encourage work-life balance and allow employees to recharge as needed.
• Flexible scheduling options accommodate employees’ personal and family responsibilities.

Paid Holidays

• Regular full-time employees who are excluded from the Paid Time Off Benefit are eligible for Paid Company Holidays.

Remote & Hybrid Work Opportunities

• Depending on position and department requirements, employees may have the option to work in a hybrid model, but the company does not offer 100% remote work.
• Flexible work arrangements help employees balance personal and professional commitments.

Leave Options for Life’s Unexpected Events

• Bereavement: Up to 3 consecutive paid days for an immediate family member’s death (spouse, child, parent, sibling, grandparent, in-laws, etc.), extendable to part-timers with approval—time to grieve without worry.
• Jury Duty: Up to 10 days of paid leave for non-exempt employees; exempt staff receive full pay without deductions. Notify your supervisor immediately upon summons and return to work if dismissed before 1:00 p.m. – supporting your civic duty seamlessly.
• Voting Time: Up to 2 hours of paid time off on Election Day with 2 days’ notice, scheduled at shift start or end—because your voice matters beyond cybersecurity.
• Military Leave: Full support for Armed Forces, Reserves, or National Guard service, with reinstatement rights per state and federal law—honoring your service with flexibility.
• Military Spouse Leave: Up to 10 unpaid days for spouses of deployed military members, with 2 days’ notice and documentation—balancing family and duty.
• Maternity/Paternity Leave: 30 days (240 hours) PTO for maternity, 15 days (120 hours) for paternity, accrued separately; no additional PTO accrues during these leaves, but your personal recovery and child bonding time are fully covered.
• Discretionary Unpaid Leave: Request over 3 days for personal or medical needs with supervisor approval, backed by a physician’s note if medical (30 days’ notice if foreseeable)—flexibility when life demands it.

Professional Growth & Development

• Cybersecurity Training: Current and relevant annual Security Awareness Training upon hire and yearly thereafter, ensuring you are versed in threats, policies, and ethics. Additional access to advanced IT and security programs keeps your skills cutting-edge.
• Performance Evaluations: Regular reviews with your supervisor assess your competencies, document your contributions, and outline growth plans – becoming a permanent part of your record to guide your career trajectory and ensure you are equipped to succeed.
• Career Pathing: Your first 90 days serve as an introductory period, a mutual evaluation to confirm fit and kickstart your journey. Post-intro, collaborate on development plans to take on new roles or specialize as we grow – your success is our success!
• Cross-Training: Gain hands-on exposure to diverse disciplines – consistent with your role – broadening your expertise and preparing you for future opportunities within our expanding firm.

Additional Long-term Career Benefits

• Access to cybersecurity and IT training programs ensures that employees stay updated with the latest industry developments.
• Your supervisor will review job requirements, assess your skills, and help plan your growth.
• Performance reviews and career development discussions ensure employees receive guidance on their career trajectory.

Culture & Work Environment

• SecurIT360 promotes Diversity, Equity, and Inclusion to ensure a welcoming workplace for all.
• The company maintains an open-door policy for transparent communication and feedback.

Employee Recognition & Engagement

• Employees are recognized for their contributions through performance awards, peer recognition programs, and company-wide celebrations.

Intangible Benefits (the really cool stuff)

Intangible rewards can only be delivered by a company and leaders who care. Intangible rewards at SecurIT360 include praise, awards, honors, recognition, inclusion, etc. We take this seriously – here’s how seriously and what else you can expect:

• Healthy Leadership Team
• Strong Corporate Culture
• Performance Recognition
• Caring, Qualified Colleagues and Leaders
• Cross-training Opportunities
• Servant Leadership Management Model
• Culture that Values Diversity and Inclusion
• Career Advancement Possibilities
• Career Stability in an Established Organization

Essential Job Duties and Responsibilities

• Communicating with customers, making outbound calls to potential and existing customers, and following up on leads
• Assisting existing Sales professionals in communicating with customers, setting up meetings, building reports, and delivering proposals
• Understanding customers' needs and identifying sales opportunities
• Answering potential customers' questions and sending additional information per email
• Keeping up with product and service information and updates
• Creating and maintaining a database of current and potential customers
• Explaining and demonstrating features of products and services
• Staying informed about competing products and services
• Upselling products and services
• Researching and qualifying new leads
• Closing sales and achieving sales targets
• Develop strategies for managing qualified prospects/clients and opportunities
• Maintaining the company’s Customer Relationship Management (CRM) tool.

Critical Competencies, Capabilities, Skills & Experience

Industry Background

• Cybersecurity, IT Services, SaaS, or Technology Sales

Relevant Experience Level

• Mid-level (2–6 years)

Sales Experience

• Lead Qualification & Management – Experience handling inbound and outbound leads.
• Pipeline Management – Organizing and updating CRM records efficiently.
• Upselling & Cross-Selling – Ability to identify additional sales opportunities within existing accounts.

Preferred Qualifications

• 4–6 years of experience in a Cybersecurity or IT-related inside sales role.
• Previous experience selling security assessments, compliance solutions, or managed services.
• Familiarity with sales automation tools like Outreach or SalesLoft.
• Experience in a metrics - driven sales environment with a proven track record of hitting quotas.
• Previous training in sales methodologies (e.g., Challenger, MEDDIC, SPIN).

Essential Job Duties and Responsibilities continued

Professional Competencies & Capabilities

• Demonstrated record of achievement in a prior sales position with Cyber Security service sales.
• Proven leadership skills.
• Working knowledge of CRM systems and formal sales processes.
• Working knowledge of information technology and Cyber Security.
• Demonstrated record of achievement in a prior sales position.
• Strong closing skills: prior attendance at formal sales training courses is a plus.
• Proven oral, written, telephone, and presentation skills. Strong interpersonal skills.
• Ability to learn and retain product-specific information and utilize it to position the features and benefits to customers.
• Computer literate with knowledge of all Microsoft Office Applications, especially Excel.

Proficiencies

• CRM Systems (e.g., Pipedrive, Salesforce, HubSpot, etc.) – Tracking customer interactions and sales activity.
• Cybersecurity & IT Terminology – Basic understanding to communicate with clients.
• Outbound Prospecting – Cold outreach and email campaigns.
• Proposal Writing & Reporting – Creating sales reports and proposals.
• Time Management & Organization – Handling multiple leads efficiently.

Other Qualifications

• Strong communication and customer engagement skills.
• Ability to work in a team and support senior sales executives.
• Resilient and goal-oriented, with the ability to handle rejection.
• Fast learner with the ability to adapt to new products and services.

Work Environment

Resource Requirements

• The equipment used includes computers, fax machine, calculator, copy machine, scanner, adding machine, printer, shredder, and other standard office machines.

Typical Physical & Mental Demands

The physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of the job, the employee is regularly required to sit at a desk or stand for long periods of time, use a telephone, computer, and calculator.
• On rare occasions, may need to move or lift light-to-medium weight articles.
• Must be able to talk and hear.
• Must be able to physically inspect and review on-site operations of key customers and other logistics sites. Must have ability to access all levels and areas of the logistics sites.
• Must obtain all necessary approvals to visit on-site operations of key customers.

Working Conditions

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential functions.

• This is a hybrid or remote role requiring access to an office to support virtual, remote, work-from-home activities described in this job description.
• An employee in this position works in both an office environment with heating and air conditioning, on-site at client locations, in support/ execution of assigned duties.
• To work remotely, an employee in this position must have access to the Internet and an appropriate workspace.

Physical & Travel Demands

• An employee in this role will be required to travel approx. 10-15% of the time to client meetings, conferences and trade shows, and other company business events.
• Must have access to reliable transportation on demand to and from work locations without notice to support critical duties, participate in internal and external client meetings, etc. as requested.
• Must maintain a valid driver’s license.

Supervisory Responsibility

This position does not have supervisory responsibilities; however, it is expected that the Inside Sales Account Manager serves as a role model for other employees in the company.

Job Type: Full-time

Pay: $50,000.00 - $90,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Application Question(s):

• How many years have you maintained and utilized sales automation tools like Outreach or SalesLoft?
• How many years have you been communicating with customers, making outbound calls, and following up on sales leads?

Education:

• High school or equivalent (Preferred)

Experience:

• Cybersecurity, IT services, or technology sales role: 5 years (Preferred)
• Outbound prospecting, including cold outreach: 5 years (Preferred)
• Email campaigns: 5 years (Preferred)
• Sales methodologies such as Challenger, MEDDIC, or SPIN: 5 years (Preferred)
• Creating sales proposals and reports: 5 years (Preferred)

Language:

• English (Preferred)

Work Location: Remote

Salary : $50,000 - $90,000