What are the responsibilities and job description for the Cash Applications Specialist position at Securitas Electronic Security Inc.?
Securitas Technology Corporation, (STC) is a division of Securitas AB, the largest protective services provider in the world with over 370,000 Securitas Heroes across the world.
STC offers a full portfolio of video, access, intrusion, fire and integrated systems and services. As a leading systems integrator and alarm monitoring company, we deliver the STC Difference, serving countless long-term clients with solutions and services that protect their people, customers, and assets.
STC offers a full portfolio of video, access, intrusion, fire and integrated systems and services. As a leading systems integrator and alarm monitoring company, we deliver the STC Difference, serving countless long-term clients with solutions and services that protect their people, customers, and assets.
Position Duties:
- Carefully perform the customer payment application according to the customer support documents.
- Maintain accuracy in the GL Customer Account and follow up the closing issues with our stakeholders and escalate any necessary issues to the OTC Lead.
- Carry out customer reconciliations to clarify the final balance in the account.
- Make direct customer contact to get the relevant support documents.
- Provide updates, using reporting tools, and periodic reporting needs
- Maintain accurate and timely records for collection activity to allow for proper follow-up.
- AR as warranted & work with others to bring timely resolution to long standing issues.
- Follow up, recommend, and discuss action plans with Credit Management regarding adverse situations and help develop further plans of action & next steps
- Work on various departmental projects within Credit and as needed cross-functionally to maximize efficiencies & drive improved levels of performance
- Monitor and provide training to the OTC team.
- Perform the resolution customer disputes by phone queue or email as the business required
- Additional duties as required.
Secondary Activities:
- Improvement process participation as the operation needs.
- Work closely cross functionally with Sales, Supply Chain, Customer Service, DCs and others to bring resolution to open AR issues to improve DSO & WCT
- Work closely with customers to obtain documentation needed to make offsets within ERP system to resolve and close open aged balances
Qualifications:
- Minimum High School Diploma or GED.
- 2 years’ experience in cash application preferred; accounting or finance required with comparable experience of 1 year of accounting/receivable experience.
- Solid knowledge of various ERP systems desired
- Computer literacy a must
- Excellent technical credit/collection knowledge
- Multi-tasking and analytical skills critical
- Strong fluency of the English language
- Proficiency with MS Office and other software applications
- Strong organizational skills
- Excellent verbal & written communication & customer relations skills
- Ability to problem solve is key to success
Securitas Technology offers comprehensive benefits including:
- Medical, Dental, Vision, and Life Insurance
- Company Paid Short Term and Long-Term Disability
- 401K with 60% Match up to 6% of salary
- Paid vacation, holiday and sick time
- Educational Assistance
- Exceptional growth opportunities
- Wide variety of employee discounts on travel, equipment, and more!
We are a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service.
