What are the responsibilities and job description for the Customer Support Specialist - Alarm Systems position at Securitas Electronic Security Inc?
Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. More than 13,000 colleagues in 40 countries are focused daily on our purpose to help make your world a safer place and our commitment to deliver an unparalleled client experience. With clients at the heart of all we do, our people, knowledge, and technology power our connected ecosystem of health, safety and security solutions and services.
Program Support Specialists satisfy customer requirements through the coordination of National Projects across all time zones. Program Support Specialists support numerous initiatives throughout the Centralized Services business
Essential Functions :
- Interfacing daily with Project Team and Customer
- Acquiring hourly / daily status and generating reports on certain projects
- Tracking product / deliverables
- Escalating Issues
- Participating in customer meetings
- Creating, maintaining and distributing Project schedules and spreadsheets
- Performing project specific activities supporting all of Centralized Services
- Develop new strategies & activities for supporting future
Job Requirements :
STC offers comprehensive benefits including :
We are a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service.
