What are the responsibilities and job description for the Service Technician - Embedded position at Securitas Electronic Security Inc.?
STC is a leading, global provider of integrated security and facility solutions that contain best-in-class products and award-winning services for an organization's unique needs. STC security solutions include product and service outsourcing that integrate cross-disciplinary functions into comprehensive technology-centered customer solutions on a cloud-based platform spanning hardware and software capabilities.
Responsibilities
- Services intrusion, CCTV, and access control security systems.
- Performs scheduled, routing preventive maintenance on a variety of equipment/systems under contract agreement by inspecting, adjusting, cleaning, and calibrating systems and checking out equipment to ensure it’s in satisfactory working order.
- Completes maintenance, within assigned hours, in a manner that reduces emergency calls and results in achieving the goal of zero call backs.
- Assists with the start-up of new equipment or system installation and adjusts as needed to ensure the system is operational.
- May plan schedules, lay out basic electrical equipment installations, and assist in the start-up and check-out of new systems installations.
- Presents a professional image both in personal and vehicle appearance.
- Performs work assignments in a safe manner and within specified cost limits.
- Promotes, builds, and maintains good customer relations and assists with contract retention.
- Maintains company propriety and documentation in accordance with established policies; handles proprietary information in the prescribed manner; adheres to and supports Securitas Technology policies and procedures including all safety requirements.
- Keeps abreast of changes and new developments in products and technology. Attends and completes training programs as requested.
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- High School diploma or GED required, Vocational/Technical Degree in electrical, security, or computer systems preferred.
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MUST HOLD a minimum of 1-2 years of experience installing and/or servicing Access Control and CCTV
- CCure 900 Certification
- Lenel Certification
- Door Hardware troubleshooting
- Software House Controllers
- Automatic doors openers
- Video
- Victor/Video Edge Certification
- Camera Troubleshooting
- Media Converter Fiber/IP Technology
- Axis IP Camera
- Strong working knowledge of Windows Server and Client environments
- Strong working knowledge of Microsoft Office (Word, Excel, PowerPoint)
- Strong written and verbal communications skills
- Working knowledge IP video and addressing
- Excellent problem solving and analytical skills
- Excellent time management skills
- Positive attitude and strong work ethic
- Climb ladders that extend up to 24 ft. in height.
- Carry items up to 75 pounds.
- Ability to work on-call on a rotational basis covering after hours & weekend emergency calls.
- A valid state driver’s license, without restrictions, is required.
Securitas Technology offers comprehensive benefits including:
- Highly competitive salary
- Company training and industry leading certification program
- Company Vehicle
- Company Cell Phone
- Medical, Dental, Vision, and Life Insurance
- Company Paid Short Term and Long-Term Disability
- 401K with 60% Match up to 6% of salary
- Paid vacation, holiday and sick time
- Educational Assistance
- Exceptional growth opportunities
- Wide variety of employee discounts on travel, equipment, and more!
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We are a nationwide provider of security solutions, and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service.
