What are the responsibilities and job description for the Alarm Monitoring Specialist position at Securitas Electronic Security?
Job Overview:
As a key member of our 24/7 Alarm Monitoring Center team, you will play a vital role in providing exceptional service to our customers by accurately and efficiently responding to alarm signals.
About the Role:
Alarm Monitoring Operators are responsible for managing alarm events, verifying security information, notifying and updating emergency services such as fire and police agencies, and ensuring customers are properly notified of events. This includes answering a multi-line telephone system and performing data entry. You will respond to all incoming alarm signals in our automation software according to documented procedures and log all information into the automation system immediately and accurately.
Key Responsibilities:
Requirements:
Candidates must complete a pre-hire assessment for typing. Those selected will complete a paid training class and must pass a final exam certifying their skill as a SES Alarm Monitoring Operator.
Benefits:
As a key member of our 24/7 Alarm Monitoring Center team, you will play a vital role in providing exceptional service to our customers by accurately and efficiently responding to alarm signals.
About the Role:
Alarm Monitoring Operators are responsible for managing alarm events, verifying security information, notifying and updating emergency services such as fire and police agencies, and ensuring customers are properly notified of events. This includes answering a multi-line telephone system and performing data entry. You will respond to all incoming alarm signals in our automation software according to documented procedures and log all information into the automation system immediately and accurately.
Key Responsibilities:
- Answer the multi-line telephone system
- Respond to all incoming alarm signals in our automation software
- Manage alarm events and verify security information
- Notify and update emergency services
Requirements:
Candidates must complete a pre-hire assessment for typing. Those selected will complete a paid training class and must pass a final exam certifying their skill as a SES Alarm Monitoring Operator.
Benefits:
- Paid company training
- Medical, Dental, Vision, and Life Insurance
- Company Paid Short Term and Long-Term Disability
- Paid vacation, holiday and sick time
- Exceptional growth opportunities
- Wide variety of employee discounts on travel, equipment, and more
