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Experienced Field Service Representative

Securitas Electronic Security
Ankeny, IA Full Time
POSTED ON 3/24/2025
AVAILABLE BEFORE 4/23/2025

Job Description

 

We are seeking a skilled and experienced Field Service Technician to join our team. As a Field Service Technician, you will be responsible for installing, configuring, and commissioning new systems, as well as performing service work at customer sites.

Responsibilities:

  • Represent the Company in the field, through pre-sale site surveys, equipment installations, repair or replacement, and customer training.
  • Install, configure, and commission new systems by following company procedures and processes.
  • Perform service work at customer sites including troubleshooting, repair, or replacement of customer equipment.
  • Visit facilities to perform preventative maintenance by inspecting installed equipment and making repairs as needed.
  • Complete facility site surveys to determine usability for products manufactured and/or sold by the Company.
  • Provide training to facility personnel to show the correct operation and maintenance of installed equipment.
  • Perform administrative duties including writing facility visit reports, completing service or post-installation checklists, creating and submitting expense reports, and maintaining accurate inventory of equipment and parts on a company vehicle.
  • Attend construction meetings when needed to help ensure that installations that are part of a new construction or renovation project go as planned.
  • Participate in an on-call rotation to help cover for emergency repairs on weekends or holidays.

Requirements:

  • High School Diploma or GED.
  • Valid Driver's License with no restrictions.
  • 2 years of experience with installing or troubleshooting low voltage systems including security systems, access control systems, door controllers, elevator controllers, relays, etc.

Preferred Qualifications:

  • Hold VA DCJS license and MD Security Systems Technician license.
  • An associate degree in Electronics or a related field.
  • Wiring, cabling, and/or security or access control system installation experience.
  • Field service experience traveling to multiple customer job sites.
  • Some experience in customer training preferred.
  • Experience supporting or installing systems that use radio technology.
  • Experience with data networking.

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