What are the responsibilities and job description for the Experienced Field Service Representative position at Securitas Electronic Security?
Job Description
We are seeking a skilled and experienced Field Service Technician to join our team. As a Field Service Technician, you will be responsible for installing, configuring, and commissioning new systems, as well as performing service work at customer sites.
Responsibilities:
- Represent the Company in the field, through pre-sale site surveys, equipment installations, repair or replacement, and customer training.
- Install, configure, and commission new systems by following company procedures and processes.
- Perform service work at customer sites including troubleshooting, repair, or replacement of customer equipment.
- Visit facilities to perform preventative maintenance by inspecting installed equipment and making repairs as needed.
- Complete facility site surveys to determine usability for products manufactured and/or sold by the Company.
- Provide training to facility personnel to show the correct operation and maintenance of installed equipment.
- Perform administrative duties including writing facility visit reports, completing service or post-installation checklists, creating and submitting expense reports, and maintaining accurate inventory of equipment and parts on a company vehicle.
- Attend construction meetings when needed to help ensure that installations that are part of a new construction or renovation project go as planned.
- Participate in an on-call rotation to help cover for emergency repairs on weekends or holidays.
Requirements:
- High School Diploma or GED.
- Valid Driver's License with no restrictions.
- 2 years of experience with installing or troubleshooting low voltage systems including security systems, access control systems, door controllers, elevator controllers, relays, etc.
Preferred Qualifications:
- Hold VA DCJS license and MD Security Systems Technician license.
- An associate degree in Electronics or a related field.
- Wiring, cabling, and/or security or access control system installation experience.
- Field service experience traveling to multiple customer job sites.
- Some experience in customer training preferred.
- Experience supporting or installing systems that use radio technology.
- Experience with data networking.
