What are the responsibilities and job description for the Service Alarm Technician position at Securitas Electronic Security?
Job Title: Embedded Installation Technician
About Us:
Securitas Technology is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. We have over 13,000 colleagues in 40 countries who are dedicated to our purpose of making the world a safer place.
About the Role:
We are looking for team-oriented individuals with vocational training in electronics or electromechanical engineering to join our team as Embedded Installation Technicians. In this role, you will provide service on our products at customer sites, handling post-installation problems on security systems and equipment, and assisting with special project work when needed.
Responsibilities:
- Servicing CCTV and access control security systems
- Performing scheduled, routine preventive maintenance on various equipment/systems under contract agreement by inspecting, adjusting, cleaning, and calibrating systems and checking out equipment to ensure satisfactory working order
- Completing maintenance within assigned hours to reduce emergency calls and achieve the goal of zero call backs
- Assisting with the start-up of new equipment or system installation and adjusting as needed to ensure operational systems
- Planning schedules, laying out basic electrical equipment installations, and assisting in the start-up and check-out of new system installations
- Presenting a professional image both personally and through vehicle appearance
- Performing work assignments in a safe manner and within specified cost limits
- Promoting, building, and maintaining good customer relations and assisting with contract retention
- Maintaining company propriety and documentation in accordance with established policies; handling proprietary information in the prescribed manner; adhering to and supporting Securitas Technology policies and procedures, including all safety requirements
- Staying up-to-date with changes and new developments in products and technology
- Attending and completing training programs as requested
Requirements:
- MUST HOLD a minimum of 1-2 years of experience installing and/or servicing intrusion, fire alarm, access control, and CCTV security systems
- High School Diploma or equivalent Vocational/Technical Degree in electrical, security, or computer systems preferred
- A thorough knowledge and understanding of intrusion detection systems, electronic access control, CCTV, IP video, Surveillance systems, fire alarm, and life safety systems
- Certifications in Lenel, Pro-Watch, Software House, Picture Perfect preferred
- DMP and Honeywell system knowledge preferred Edwards/EST, Simplex, or GE/Mirtone system knowledge a plus
- IP Video and IT experience preferred
- Ability to carry items up to 75 pounds
- Ability to work on-call on a rotational basis covering after-hours & weekend emergency calls
- A valid state driver's license, without restrictions, is required
Benefits:
- Highly competitive salary
- Company Vehicle
- Company Cell Phone
- Opportunity for annual merit pay increases
- Paid company training
- Medical, Dental, Vision, and Life Insurance
- Company Paid Short Term and Long-Term Disability
- 401K with 60% Match up to 6% of salary
- Paid vacation, holiday, and sick time
- Educational Assistance
- Exceptional growth opportunities
- Wide variety of employee discounts on travel, equipment, and more
About Us:
We are a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance, and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we serve.
