What are the responsibilities and job description for the Account Manager position at Securitas Security Services?
Account Manager – Security Operations
Why Securitas?
Growth is not just a possibility here—it’s a guarantee for those who show dedication, drive, and uphold our core values. We are seeking an Account Manager ready to lead, manage key projects, and ensure top-tier security service delivery at our client site in Lima, Ohio.
If you are ready to take on this challenging and rewarding role in a performance-driven culture of purpose, execution, and belonging, we want to hear from you.
Compensation and Benefits:
Securitas offers a starting salary of $56,160, in addition to a full benefits package that includes:
- 401(k) Retirement Plan
- Employer-Provided Medical Insurance
- Dental & Vision Coverage
- Company-Paid Life Insurance
- Optional Voluntary Life and Disability Insurance
- Paid Time Off (PTO) for Vacation and Sick Leave
- 10 accrued vacation days, 4 floating holidays, and 6 sick days
Responsibilities:
- Manage daily Security Officer staffing requirements across six posts, ensuring coverage in manufacturing areas, truck gates, lobby areas, dispatch office, and alarm panel operations.
- Respond to after-hours call-offs and ensure operational continuity.
- Oversee scheduling, payroll, and staffing logistics to meet operational needs.
Team Leadership & Training:
- Lead and mentor a team of security officers and shift supervisors, ensuring continuous training and development.
- Conduct regular briefings and ensure all staff are aligned with site requirements and client expectations.
Client Relations & Policy Management:
- Serve as the primary point of contact for the Client, ensuring seamless communication and collaboration.
- Regularly update post orders to reflect site requirements and best practices.
- Address client security concerns promptly and effectively to maintain satisfaction.
Incident Management & Emergency Response:
- Oversee dispatch operations and monitor alarm panels to manage and respond to incidents.
- Coordinate emergency responses and incident reporting in compliance with company and client standards.
Compliance & Quality Control:
- Ensure all security operations align with company policies, client expectations, and industry regulations.
- Conduct routine quality assurance inspections and operational audits.
Qualifications & Experience:
- Minimum of 3 years in a management role overseeing large-scale security operations.
- Valid driver certification.
- Availability to manage after-hours operational needs.
- Experience in leadership roles such as Operations Manager or Site Supervisor preferred.
- Strong organizational, interpersonal, and problem-solving skills.
Ready to Make an Impact?
If you’re a driven leader with a passion for security operations management and client service, we want to hear from you. Join Securitas and be part of a team that celebrates your career growth and success.
Securitas values diversity, equity, inclusion, and belonging. We are proud to be an equal-opportunity employer, welcoming applicants regardless of race, color, religion, age, gender, sexual orientation, gender identity, national origin, disability, or veteran status.
##CAHP
Salary : $56,160
