What are the responsibilities and job description for the Customer Service Security Officer - Grave Shift position at Securitas Security Services?
Customer Service Security Officer - Grave Shift
Location: Seattle, WA
Rate: $28.05/Hour
Shift: Full Time Grave Shift
The ideal candidate will be open and willing to work an outdoors grave shift post from 10pm-6:45am. They will be able to provide extraordinary customer service to our clients and their guests. Our elite team always creates a safe and secure environment by deterring, observing, and reporting. Help make the world a safer place, by providing innovative, high-quality, sustainable security, and peace of mind to our clients and their customers.
What We Offer:
- Medical, Dental, Vision, Life, AD&D, & Disability Insurance, Plus 401K Options
- Sick Days – 1 hour accrued every 30 hours worked
- Paid Time Off – 40 hours after 1 year of service paid out for FT security officers who worked a minimum of 2080 hours
- Paid Family Leave – up to 12 weeks a year in accordance with State law
- Weekly Pay
- Employee Referral Program
- Virtual Medical Appointments with Telemedicine
- Discounts On Childcare, Vehicles, Electronics, Cell Phone Plans, Travel & More!
- Free Uniforms & Paid Training
- Pet Daycare Discounts
- Employee Assistance Program & So Much More!
Position Requirements:
- 18 years of age or older
- High School Diploma or GED Required
- Standard computer / technology skills needed
- Must be able to provide exceptional customer service to our clients and their guests
- Must be responsible, accountable, objective, and have a strong work ethic
- Must have a strong grasp of appropriate and professional verbal / written communication
- Conflict resolution and de-escalation skills a plus
- Customer service background preferred
- Must be able to interact with a wide range of individuals in a professional manner
- Must possess a valid driver’s license for state of assignment and insurable driving record
- Must have a reliable means of communication
- Must have a reliable means of transportation
- Must have 2 years of security, customer service, or hospitality experience - Work experience in the security industry, public service (police, fire), or military is desired
COMPETENCIES (as demonstrated through experience, training, and/or testing):
- Must be able to meet and continue to meet any applicable state, county, and municipal licensing requirements for Security Officers
- Must successfully complete classroom and continuous on the job training as mandated by account and company management
- Capable of learning a variety of security and safety devices and controls
- Ability to track and maintain schedule assignments
- Ability to maintain professional composure when dealing with unusual circumstances
- Ability to act effectively without immediate supervision in making judgments regarding site policy and procedures in the absence of supervision, and to follow up on actions taken
- Ability to write routine correspondence, including logs and reports
- Ability to interact effectively at various social levels and across diverse cultures
- Ability to take initiative and achieve results
- Ability to adapt to changes in the external environment and organization
- Ability to operate a vehicle safely for travel in the performance of duties
WORKING CONDITIONS AND PHYSICAL/MENTAL DEMANDS: With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions. In addition to other demands, the demands of the job include:
- Maintaining composure in dealing with authorities, executives, clients, staff, and the public, occasionally under conditions of urgency and in pressure situations
- May be exposed to stressful situations, such as challenging individuals who are in or approaching an unauthorized area
- Required ability to handle multiple tasks concurrently
- Regular seeing, hearing, speaking, and writing clearly to communicate with employees and clients
- Depending upon assignment, may be exposed to inclement weather, or be required to work in environments or under conditions that require the use of protective gear and devices and/or awareness of personal safety and safety of others
- Frequent lifting and/or moving up to 20 pounds, occasional lifting and/or moving up to 50 pounds and additional lifting and/or moving ability as might be required for the assigned site
- Occasional pulling of a chain to lift a shipping and receiving door; occasional pushing and pulling of a roller gate
- Handling and being exposed to sensitive and confidential information
- Close vision, distance vision, and ability to adjust focus
At Securitas, we have business operations in 45 markets and capabilities from guarding to tech-enabled security. We provide specialized guarding services and outstanding tech-enabled security tailored to our prestigious clients. Our world class services are designed to incorporate a high degree of technology content.
Become A Securitas Security Services Team Member TODAY!
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Salary : $28