What are the responsibilities and job description for the Regional Market Manager position at Securitas Security Services?
Regional Market Manager – Tennessee
Location: Nashville, TN (Overseeing 14 Locations Statewide)
Industry Leader | Growth-Focused | Performance-Driven
About Us
At Securitas, we are committed to delivering top-tier security solutions while fostering a culture of excellence, growth, and innovation. We believe in empowering our teams to lead with impact, drive operational success, and create meaningful client relationships.
We are currently seeking a Regional Market Manager based in Nashville, TN, while overseeing 14 locations across Tennessee. This role is ideal for a strategic leader who excels in training, performance management, operational execution, and collaborative.
Your Role: Driving Operational Excellence & Performance
As the Regional Market Manager, you will be responsible for overseeing security operations and ensuring high standards of service delivery across Tennessee. Your role will be critical in maintaining compliance with SLAs (Service Level Agreements) and KPIs (Key Performance Indicators) while implementing new initiatives and driving performance improvements.
Key Responsibilities
Training & Development
- Develop and implement training programs to ensure team members are equipped with the knowledge and skills needed for success.
- Conduct on-site coaching and leadership training to drive continuous improvement.
Escalation & Issue Management
- Serve as the primary escalation point for operational challenges, ensuring swift and effective resolution.
- Act as a liaison between site-level managers, corporate leadership, and clients to maintain high-quality service delivery.
Operational Rollouts & Process Improvement
- Lead the implementation of new rollouts, policies, and security protocols across all 14 locations.
- Ensure smooth transitions and adoption of operational improvements within each site.
SLA & KPI Performance Oversight
- Monitor and analyze performance metrics across all Tennessee locations.
- Establish strategies to enhance service quality, efficiency, and compliance with client and company expectations.
Performance Planning for Underperforming Sites
- Identify underperforming sites and implement performance improvement plans.
- Work closely with site leadership to address challenges and drive results.
The Rewards
We reward excellence with competitive compensation and comprehensive benefits:
- Base Salary: $70,000; Plus $500 monthly car allowance
- Benefits Package: Comprehensive medical, dental, and vision coverage.
- 401K Match: Invest in your future with our company-matched retirement plan.
- Career Growth: Opportunities for advancement and professional development.
Why Join Securitas?
Securitas is committed to diversity, equity, inclusion and belonging in the workplace.
All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic.
If you are passionate about event management, detail-oriented, and share our commitment to safety, we invite you to apply today to become a part of the Securitas team.
#AF-SSTA
Salary : $70,000
