What are the responsibilities and job description for the Security Command Center Operator Part Time position at Securitas Security Services?
Location: Seattle, WA
Rate: $28.05/Hour
Shift: Part Time Weekends Swing Shift
We are building a best-in-class security team and are seeking top talent to join us in this effort. We are an equal opportunity employer committed to an inclusive and diverse workforce. Our integrity radiates through our daily work practices as we work to embrace the knowledge, unique perspectives, and qualities each team member brings to work each day. Be part of a company that strives for the highest standards. Our team of outstanding professionals are focused on performance, leadership, safety, and security.
Job Description
We are looking for an experience Security Command Center (SCCO) Operator to join our team in Downtown Seattle. As a Security Command Center Operator, you will use open-source material to find, research, and assess information that could indicate a potential concern to the client, its employees, and its interests. You will create detailed reports of incidents using internal incident management reporting systems and assist in the response to larger incidents that impact the client and develop protocols and practices to drive efficiency and to manage crises. This individual will help to continually identify, evaluate and monitor enterprise risks that could affect business activities and provide business leaders the information they need to make critical decisions. You'll collaborate with cross-functional teams to create innovative strategies and develop best in class programs that drive sustainable effectiveness.
Responsibilities
- Monitors and responds to all security, communications, and fire/life safety systems and alarms within the designated region via the provided monitoring systems.
- Monitor designated areas through exterior and interior cameras, promptly responding to potential dangers and client concerns.
- Evaluate and assess the root cause of alarms to ensure effective response.
- Identify and investigate potential threats with minimal information/description.
- Stay vigilant for signs of protests, riots, or other civil disturbances outside or around company property.
- Maintain and update all required tracking systems.
- Maintain a precise log and control of all assigned equipment and keys in the Control Room and those signed out and returned by security or other vendor partners.
- Log incident reports, investigation findings, shift reports, shift pass down logs, incident reports and after-action reviews accurately in spread sheets.
- Conduct CCTV audits on behalf of the client to make assessments by submitting the proper resolution tickets for all affected cameras and their alignment.
- Make emergency notifications as necessary pursuant to site Post Orders.
- Make recommendations for physical security surveys and post orders.
- Inform leadership immediately about any missing, damaged, or inoperative equipment or communication systems.
- Exhibit a customer service-oriented approach in interactions with leadership, clients, peers, and the general public.
- Respond promptly and professionally to client concerns, addressing issues and providing assurance regarding security measures.
- Maintain a positive and approachable demeanor while upholding security standards and protocols.
Basic Qualifications:
- 18 years or older.
- Must possess one or more of the following:
- Associate’s degree or higher in a related field is preferred.
- Must have at least 2 years of one or more of the following experiences: Executive Protection, Intelligence, Operations, Critical Incident Management or Corporate Security.
- Intermediate to Advanced computer proficiency.
- Competence with MS Office Suite and other database systems.
- Must be able to effectively and confidently disseminate information to individuals, groups, peers, clients, executives and stakeholders.
- Ability to remain calm and handle high-stress situations in a fast-paced environment.
- Must be able to quickly adapt and excel in dynamic situations.
- Prepare written reports of incidents in the proper format and with correct grammar and spelling.
- Demonstrated excellence in providing customer service.
- Strong verbal and written communication skills.
- Ability to work effectively in a team environment.
- Ability to multitask and discern patterns in detail.
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
What We Offer:
- Medical, Dental, Vision, Life, AD&D, & Disability Insurance, Plus 401K Options
- Paid Time Off – 40 hours after 1 year of service paid out for FT security officers who worked a minimum of 2080 hours
- Paid Family Leave – up to 12 weeks a year in accordance with State law
- Paid Weekly
- Referral Program
- Telemedicine – Virtual Medical Care
- Discounts On Childcare, Vehicles, Electronics, Cell Phone Plans, Travel & More!
- Free Uniforms & Paid Training
- Doggy & Kitty Daycare Discounts
- Employee Assistance Program & So Much More!
Become A Securitas Security Services Team Member TODAY!
See a different world.
EOE/M/F/Vet/Disabilities
Salary : $28