What are the responsibilities and job description for the Security Operations Center position at Securitas Security Services?
Securitas Security Services USA Inc.
JOB SPECS:
- Job Title: Security Operations Center
- Wage: $21/hr
- Location: Cambridge, MA
OVERVIEW:
Our SOC Operator positions are highly sought after. If you have experience in roles like Call Center Representative, Dispatch or Camera Monitoring this is a great fit for you; if not, this is an exciting introduction to a career in the security industry.
The Security Command Center Operator should have a minimum of 1( ) years security experience and have a strong knowledge of various security software programs. A working knowledge of Alarm / CCTV systems is a plus! Excellent communication skills, data entry and the ability to effectively perform in a TEAM environment is critical in this role.
Job Requirements:
- Alarm Management: Monitoring and dispatching security for alarms
- Handling access requests and ensuring all procedures are properly followed
- Providing excellent customer service via phone and email
- Dispatching first responders and/or HAZMAT teams to incidents
- Situational Awareness: Monitoring global events and how they may affect our employees, assets, and product shipments
- Real time monitoring of client ground shipments in the US
- Sending out Event notifications to department management
- Creating Security Briefings for high level events
- Assisting with security investigations as required/completing incident report
ENHANCED BENEFITS
- Competitive Wages
- Medical Insurance (Anthem), Dental Insurance (Aetna) & Vision Insurance (VSP)
- 401k with Employer Matching
- Paid Life Insurance
- Paid Time Off
- Paid Uniforms
- Paid Training Upon Hire and Throughout Career
- Sons and Daughters Scholarship Program
- Specialized Programs for Continued Education for Security Officers
- Specialized Programs to Assist in Healthy Lifestyle and Financial Wellness
- Employee Assistance Programs (EAP)
- Employee Discount Programs (Vehicles, Cell Phone, Cable, Appliances, Theme Park Tickets, etc.)
MINIMUM QUALIFICATIONS(Additional qualifications may be specified and receive preference, depending upon the nature of the position.)
- At least 18 years of age
- Reliable means of communication and transportation
- Legal right to work in the United States
- Ability to effectively speak, read and write English
- High school diploma or G.E.D.
- Willingness to participate in the company’s stringent pre-employment screening process
Securitas is an Equal Opportunity Employer (EOE) – M/F/Vet/Disabilities
#MetroBoston
Salary : $21
