Head of Business Development

Job Title: Head of Business Development

Company: Security Archives Data Management

Location: Detroit, MI

About Us:

Since 1985, Security Archives Data Management has been Detroit's premier provider of off-site data and document storage solutions. Our services include secure document storage, scanning, shredding, e-recycling, and data warehousing. We help businesses streamline operations while ensuring the highest levels of security and confidentiality.

Position Overview:

We are seeking a dynamic and results-driven Head of Business Development to lead our sales initiatives across all service lines, including record storage, shredding, scanning, e-recycling, and data storage. The ideal candidate will be responsible for driving new sales, account management, cross-selling services, meeting monthly sales goals, overseeing operational execution, and working closely with the warehouse and operations teams.

Key Responsibilities:

Sales & Business Development:

• Develop and implement strategic sales plans to drive new business across all service offerings.
• Identify and pursue new client opportunities while maintaining a strong pipeline.
• Present and sell services to final decision-makers, tailoring solutions to meet client needs.
• Drive cross-selling opportunities by educating clients on the full range of Security Archives’ services.

Account Management & Client Relations:

• Build and maintain strong relationships with existing clients to ensure satisfaction and long-term retention.
• Conduct regular client reviews to assess needs and identify areas for additional services.
• Serve as the primary point of contact for key accounts, handling inquiries, service adjustments, and contract renewals.

Operational Oversight:

• Ensure seamless execution of services by collaborating closely with the warehouse and operations teams.
• Oversee service delivery to ensure high customer satisfaction and operational efficiency.

Records Management Software & Reporting:

• Learn and effectively utilize our records management software system to track sales, service delivery, and client data.
• Provide sales forecasts and reports to senior management, tracking key performance indicators.

Performance Management:

• Meet and exceed monthly sales goals, with performance metrics reviewed regularly.
• Develop and maintain a sales dashboard to monitor pipeline progress and revenue growth.

Qualifications:

• Bachelor’s degree in Business, Marketing, or a related field.
• Proven experience in business development, sales, or account management, preferably within records management or data storage industries.
• Strong relationship-building, negotiation, and presentation skills.
• Experience with cross-selling and upselling strategies.
• Ability to work collaboratively with cross-functional teams.
• Proficiency in using records management software systems is a plus.

Compensation:

The compensation package for this position is structured as follows:

• 50% Base Salary
• 25% Semi-Annual Bonus (based on sales performance)
• 25% Monthly Commissions (based on new business and account growth)

This structure is designed to reward high performance and revenue growth.

How to Apply:

Interested candidates should submit their resume and cover letter to info@securityarchivesdata.com , explaining their experience and why they are a strong fit for this role.

Security Archives Data Management is an equal opportunity employer, committed to creating an inclusive and diverse work environment