Branch Manager

Job Description

Job Description

Security Equipment Supply

Branch Manager

Job Description

SES is a Company rich in culture whose mission is to help our customers succeed every day, on every job, which we accomplish with an unparalleled customer focus and experience. If you are someone who consistently operates with integrity, have a curious spirit, are fun-loving, respectful, and strives for excellence, then we want to talk to you! SES is a customer-centric organization committed to taking care of our customers "No Matter What". Come explore whether the SES family is right for you!

Job Classification : Exempt position

Basic Function : The primary function of this position is to manage all areas of branch operations. This includes all aspects of daily operations involving sales and logistics staff while helping to implement policies, procedures and best practices to achieve the overall goals for the branch and Company.

Essential Functions :

• Always maintains and causes to maintain the high SES standards for customer service. Variances in customer service levels provided should be reported to Sales or Operations Manager or another applicable Administrative manager
• Must have working knowledge of all branch operational and sales responsibilities including, but not limited to, counter and tele sales, shipping, receiving, repairs / CRS, RM module, and inventory control.
• Work in tandem with Sales Manager in developing better vendor & representative relations, setting up customer and employee trainings and counter days. Strategize with the Sales Manager and Marketing Department for a go to market approach.
• Promote an environment of growth for SES and for our customers

Prospect new customers, including visits outside of the branch to discuss business with potential SES customers

Focus on meeting key performance metrics, including, but not limited to

Inventory Turns

This would include planning sessions to attain goals and mentoring of existing sales team

Freight billed to customer vs cost

Support for Company initiatives that invest in our People, including but not limited to

New Hire Training

This includes overall organization of the warehouse and showroom, conducting cycle counts, adjustments and preparation for physical inventory

Branch Manager should possess the ability to perform all such tasks required for reporting to Corporate offices information about branch activities and operations.

Competencies : (as required or needed for this position) Examples listed below

Work Environment :

This job operates in a branch / warehouse environment. This role routinely uses standard office equipment such as computers, phones, photocopier and standard software suite(s), such as the ERP system, and the Microsoft Suite of products. This position routinely is exposed to warehouse / showroom activities, such as handling inventory and interaction with customers.

Physical Demands :

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job the employee is occasionally required to stand, walk or sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance, stoop, kneel, crouch or crawl; talk or hear. The employee must occasionally lift and / or move objects up to 70 pounds. Specific vision abilities may include, close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

Required Education and Experience :

High school diploma or equivalent

5 to 7 years of relevant sales experience

1 to 3 years of management experience preferred

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without reasonable notice.