What are the responsibilities and job description for the Retail Services Rep III position at Security Federal Bank?
Description
The Retail Services Representative III is responsible for handling customer service transactions while providing an exceptional in-branch customer experience. By utilizing a needs based service approach, the Retail Services Representative III will create new banking relationships and strengthen existing relationships through positive daily customer interactions. The successful candidate should be a team player who is detail oriented and adaptive with inspiration to make a difference to our customers and the communities that we serve.
Requirements
- Proficient computer skills and active engagement in the new technology
- Excellent interpersonal communication and presentation skills (both written and oral)
- Strong analytical and problem solving skills. Ability to derive innovative solutions
- Demonstrate a "team" attitude toward the bank and coworkers
- Successful completion of in-house training and orientation
- Complete AIB-Consumer Lending Course· Handle sensitive information of the bank and customers in confidence
- Display a high degree of character and ethics
- Represent the bank in a professional manner within the community
- Professional dress and demeanor required
Bi-lingual experience a plus. Competitive salary and benefits package available. EEO.
