Demo

Senior Process Consultant

SEDAA
Oakland, CA Full Time
POSTED ON 1/17/2025
AVAILABLE BEFORE 4/15/2025

Job Description

Job Description

  • LOCAL CANDIDATE ONLY

Location : Oakland, CA (Hybrid)

Department Overview

The Enterprise Lean Office (ELO), part of the Customer and Enterprise Solutions team, champions the deployment of the Lean Operating System at client. ELO is responsible for developing standards, leading training, and deploying coaches to support client's coworkers to effectively implement Lean.

Position is hybrid with in-office work up to 60% of time (will depends on coaching assignments and location) headquartered in Oakland, CA.

Position Summary

Responsible for executing the Monthly "Run the Business Operating Review architecture to drive effective KPI performance reporting and escalations. The monthly operating review consists of approximately 15 different SVP forums that meet every month.

This position will work directly with the Monthly Operating Review leads and senior leaders within the enterprise to drive a monthly meeting cadence through the year ensuring alignment to Enterprise Lean standards.

Job Responsibilities

  • Flawlessly execute executive-level Monthly Operating Review (OR) cadence (approximately 15 meetings per month) in compliance with enterprise standards
  • Develop and implement Process Confirmation process to ensure ORs are compliant with enterprise standards : implement coaching process for OR leads who need additional support to meet standards
  • Work with OR leads to identify requirements, coordinate materials development / review, evaluate OR delivery and identify additional support needed
  • Lead process implementation and improvement for Monthly Operating Reviews
  • Support the overall annual Time Architecture including Monthly Operating Review calendar for the enterprise, coordinating with other enterprise processes such as board preparation, Business Plan Deployment meeting, earning calls, etc
  • Work with Command Center Coaches (from Enterprise Lean Office) to identify gaps and support effective representation of Command Center activities in ORS
  • Facilitate Monthly Operating Reviews and meetings to capture decisions made, action items, escalations, etc.
  • Coach OR Leads to effectively implement Lean standards
  • Works with Functional Area leads to apply Lean principles and client's "5 Lean Plays for critical projects, command centers, or other enterprise deliverables
  • Qualifications

    Minimum :

  • Bachelors Degree or equivalent experience
  • Job-related experience, 7 years
  • Desired

  • Masters Degree in Organizational Change, Industrial Engineering or job-related discipline or equivalent experience
  • LSS-Lean Six Sigma Green Belt or Black Belt Certification
  • Experience coaching multiple levels in an organization on Lean implementation, up to and including executive leadership
  • Familiarity with client's Lean Playbook / 5 Basic Lean Plays
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