What are the responsibilities and job description for the Receptionist/Communications Specialist | PRN position at Sedgebrook?
Title : Receiptionist/Communications Specialist
Status : Non-Exempt, PRN
Work Schedule : Flexible; On-call / As-needed
Rate of Pay : $16-17 per hour
At Sedgebrook, we embrace and celebrate meaningful relationships to enrich the lives of those we serve. Join us in making a difference in the community and in the lives of our residents.
We are looking for a hospitality-focused Receiptionist/Communications Specialist to join our team! This position is responsible for overseeing all of the day-to-day responsibilities at the front desk of Sedgebrook Independent Living and Radford Green, our health and rehabilitation center.
We offer a generous benefits package for eligible employees which includes:
- 401K with Company Match
- Get Paid Daily with DailyPay!
- Employee Meal Program
- Employee Assistance Program
- Flexible Hours
- Indoor Parking Garage
- Free In-house gym membership
Here are a few of the daily responsibilities of the Guest Services Specialist:
- Greet, welcome and direct residents, visitors, staff in a friendly and professional manner.
- Handle questions/concerns efficiently.
- Manage incoming calls, emails, faxes, and all other correspondence. Direct to appropriate appropriate resident, staff member, or department.
- Monitor reception area traffic; directing, deliveries, packages, etc.
- Maintain a clean and organized front desk area.
- Maintain accurate information, pertaining to residents being off campus, via the away book, away latch log and shift pass along.
- Monitor Fireworks Computer and all Fire Panels and dispatches Security to appropriate locations.
- Monitor pull cords, push pendants, vigil systems, and emergency calls and alert appropriate personnel.
- Call “911” as backup for nursing and/or security when needed.
- Contact on-call physicians, as needed.
- Attendance is essential to this job. Must maintain dependability and punctuality as outlined in Sedgebrook’s Attendance Policy. Must have flexibility with scheduling, with an understanding that there are no set schedules.
Here are a few of the qualifications we need you to have:
- High school diploma or general education degree (GED) required, along with previous receptionist or office administrator experience.
- Proficiency in office software, including Microsoft Office Suite (Outlook, Word, Excel, Powerpoint, etc.).
- Must possess strong verbal and written communication skills and exceptional organizational skills.
- Must be able to multi-task efficiently in a fast-paced environment, while maintaining a positive attitude.
- Ability to operate postage and copy machinery.
- Previous experience in a senior living environment or medical facility preferred.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to sit for several hours at a time; use hands to finger, handle or feel and reach with hands and arms. The employee is occasionally required to stand; walk; stoop, stretch, kneel, crouch, or crawl. The employee may occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, and depth perception. Good hearing acuity and a keen olfactory sense required; good verbal communication skills required. May be exposed to communicable diseases. May be exposed to blood and bodily fluids that may contain HIV and/or HBV. May be exposed to cleaning chemicals and offensive odors.
LANGUAGE SKILLS: Must be able to speak conversational English to communicate with residents, visitors, family members, supervisor and co-workers.
If you're an enthusiastic, compassionate, senior care professional who is passionate about hospitality and senior engagement- please apply, we'd love to get to know you!
EEO Employer
Salary : $16 - $17
