Manager

See Em Play, Inc. in Dallas, TX is looking for one manager to join our 18 person strong team. We are located on 1152 North Buckner Boulevard Ste 105. Our ideal candidate is self-driven, ambitious, and reliable.

This position, is expected to be able to work Friday, Saturday, and Sunday depending on staffing needs.

All positions, including this position, are responsible for maintaining the cleanliness of the facility, including sweeping, mopping, picking up toys, wiping tables, and other related cleaning tasks.

What We Do

We provide indoor soft play and imaginative play for kids ages 10 months through 8 years old. In addition, we host birthday parties small and large. Parents love our facility because we invest heavily in staff to keep the place as clean and spotless as possible.

Benefits

• We offer many great benefits, including free early access to your pay through Homebase.
• Employee meals
• Direct Deposit

Job description

KEY OBJECTIVES OF POSITION

The Key responsibility would be, to effectively monitor and manage the daily operations of a children's play place while providing the support, training and guidance to the employees in order to ensure maximum guest satisfaction.

Main Responsibilities:

· Managing and motivating a team to increase sales and ensure efficiency;

· Managing stock levels and making key decisions about stock control;

· Analyzing sales figures and forecasting future sales;

· Analyzing and interpreting trends to facilitate planning of events;

· Using information technology to record sales figures, Customer information for data analysis and forward planning;

· Dealing with staffing issues such as interviewing potential staff, conducting appraisals and performance reviews, scheduling as well as providing or organizing training and development;

· Ensuring standards for quality, customer service and health and safety are met;

· Meeting daily, weekly and monthly facility standards and managing any shortfalls

· Resolving health and safety, legal and security issues;

· Responding to customer complaints and comments;

· Organizing special promotions, displays and events;

· Active participation in scheduling events & parties

· Attending and chairing weekly and monthly meetings;

· Updating colleagues on business performance, new initiatives and other pertinent issues;

· Touring the sales floor regularly, talking to colleagues and customers, and identifying or resolving urgent issues;

· Maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing;

· Initiating changes to improve the business, e.g. revising opening hours to ensure the store can compete effectively in the local market;

· Promoting the organization locally by liaising with local schools, newspapers and the community in general;

· Dealing with Sales & Events as and when required.

• Job Type: Full-time

Qualifications

• Previous management experience in hotel, restaurant, or entertainment event hosting
• High School Diploma or equivalent
• Strong leadership skills (must have people-management skills, not just project management)
• Food safety manager certification within 10 days of starting
• Background in sales helpful

We are looking forward to hearing from you.