Assistant Manager, Old Orchard Mall, Skokie, IL

SEE Eyewear is addicted to uncovering hidden gems-and not just within our product assortment. We believe recruiting top talent and cultivating a unique, sophisticated, and diverse group of experts from our associates and opticians to our Field Leaders. SEE’s collection is an eclectic and unique assortment of the best of the best-made exclusively for us. The same expectation stands for our people; we are committed to developing a Best in Class Team of Experts and Authorities where career development and growth are the foundation to building our brand.

Job Summary:

SEE Assistant Store Managers will work in partnership with the Store Manager to lead a retail team. At SEE our store leaders are responsible for recruiting and developing all-star teams, ensuring Brand Standards are upheld, ensure operational excellence, and utilize strategic planning to build and grow their businesses.

Competencies:

• Professional: You handle tough situations with grace and work with integrity.
• A Team Player: You work well with others, give and receive constructive criticism, and are dedicated to the team’s success as a whole.
• Entrepreneurial: You think outside of the box to drive your own traffic & sales to the business.
• Eager to Learn: You are open to feedback and always looking for ways to improve.
• Accountable: You take accountability for your role in the success of the business.
• Open Communicator: You communicate directly & effectively with your peers and your supervisor. You speak candidly and address concerns in the moment.
• Passionate About Fashion: You are up to date on eyewear trends and passionate about eyewear as a fashion piece. You genuinely love styling and sharing trends with your clients and your team.

Duties & Responsibilities:

Tasks include but are not limited to:

• Dedicated to their own professional development, showing consistent progress towards becoming a Store Manager.
• Partnering with the Store Manager to uphold Operational Excellence within the location.
• Ensure that store is maintained from an organizational, cleanliness, and visual standpoint as well as ensure that due dates are met all the time.
• Partner with the Store Manager to drive sales and profitability through team development, customer relationship building, and managing controllable expenses.
• Coach & develop others and give feedback in the moment to impact employee development.
• The Store Manager must create and implement long term & short-term development & growth strategies for their team and ensure a succession plan is in place.
• The Store Manager must have an active sales floor presence. Store Managers at SEE are expected to be present on the sales-floor the majority of time scheduled and act as the “conductor” of the sales floor-aware of everything and in control of the floor at all time. Ensure that the team is aware of daily goals, focuses, and store & personal sales performance.
• Store Manager is responsible for recruiting & networking. Store Managers should be aware of where top talent is in the community. Maintain a bench of potential candidates and a succession plan and be an active member of the community.
• Store Managers should lead by example and be the exemplar in the business. Be solution focused and candid with issues.
• The Store Manager sets the tone for the store environment and is responsible for cultivating a positive work environment. Store Manager should be a positive impact to team morale, motivate and inspire others, and communicate with their team and peers in a respectful manner.
• Store Managers will delegate and collaborate with your people and Home Base. Creating interpersonal connections and be open to feedback.
• It is essential that SEE Store Managers exhibit strong time management skills, working with urgency to prioritize tasks in the store and ensuring the team has clear direction on down-time utilization and prioritization of tasks.
• Store Managers are responsible for proper payroll management. They must ensure that the store is scheduled for success and scheduled to the business needs. Manage payroll to ensure compliance with all Store Scheduling Guidelines as well as Payroll Budget.
• Personal Sales Contribution: Contribute to the store’s sales and impact every sale through sales management.

Requirements:

• Store Managers are required to have open availability, including nights and weekends.
• Minimum of 3 years prior Store Leadership experience preferred.
• Previous Optical experience preferred but not required.
• Able to perform the basic daily job functions including minimal physical activity, standing up to 8 hours, lifting up to 30lbs.
• Ability to comply with SEE dress code.

Skills:

• Ability to utilize the SEE POS
• Familiarity with Microsoft Office Suite
• Familiarity with Retail Math and KPI’s

Work environment:

• Retail/Medical Practice Environment

Education:

• Bachelor’s degree or equivalent work experience