What are the responsibilities and job description for the Seasonal Coordinator, Volume Savings Accounts Receivable position at See's Candy Shops, Inc.?
Work is Sweet!
Quality without Compromise' is not just a motto at See's Candies. It is the most important ingredient in our recipe for success. See's Candies has been in business since 1921 and maintains a reputation for producing the highest quality candy and providing superior customer service.
See's is a leader in the confectionary industry with over 250 retail shops across the USA. We are seeking friendly, enthusiastic individuals who are passionate about providing great customer service.
Job Description Summary :
This position provides seasonal support to the Accounts Receivable department for Licensee and Volume Saving customers.
This is a seasonal role, and the pay rate is $21.50 per hour.
Job Description :
Key Responsibilities :
- Fulfills daily requests for issuance of gift cards for order fulfillment. Ensures adequate inventory of all packaging materials necessary to process gift cards.
- Processes all outbound packages and mail utilizing UPS PC and USPS postage meters. Ensures all orders are properly secured until tendered to UPS / US Postal Service.
- Ensures all gift card accounting reports are updated daily. Assist the Lead Accounts Receivable Coordinator with month-end reporting of issuing logs.
- Maintains records, logs, database and files pertaining to gift cards and customer orders & billing.
- Researches all gift card returns; contacts customer following receipt of gift card complaints or issues.
- Matches daily documents to daily pick lists / issuing log to ensure correct addresses are used.
- Assists with daily sorting of interdepartmental mail.
- Manages telephone communications professionally and efficiently, providing excellent customer service to both internal and external customers.
- Provides backup assistance for requests literature requests, processing of emergency shipments, verification of packaging, and shipping labels to Quantity Discount Volume Savings customers.
- Performs special projects as assigned by management.
- All See's staff must be committed to the company's core principles and workplace values, including a demonstrated commitment to diversity and inclusion.
Minimum Qualifications :
See's is an EOE
See's will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable local, state or federal law (including San Francisco Ordinance #131192 and Los Angeles Municipal Code 189.00).
Salary : $22
