What are the responsibilities and job description for the Senior Product Manager position at SeekWell?
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Senior Product Manager
Draper, UT (Hybrid)
Who We Are
SeekWell is the parent company of 1-800 Contacts, Luna, and The Framery. Our goal is to make it simpler, easier, and more accessible for people to get the vision care they need. We maintain the legendary, award-winning culture 1-800 Contacts started almost 30 years ago and continue to develop innovative, pioneering products and businesses that make consumers cheer and optometrists squirm. We’re owned by KKR – one of the world’s largest and most successful private equity investment companies. We’ve built an excellent company and changed an industry by putting the customer first, always. The best is yet to come!
Why you want this job
As a Senior Product Manager you will lead the development of advanced, data-driven products that sit at the intersection of cutting-edge algorithms, machine learning, and exceptional user experience. In this role, you’ll be responsible for defining and executing the product vision for technically complex features while ensuring a seamless, intuitive experience for our users.
You’ll work closely with data scientists, engineers, designers, and stakeholders to bring innovative capabilities to life—balancing the nuances of deep technical implementation with a relentless focus on solving real customer problems.
What You’ll Do
Apply for this job
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First Name*
Last Name*
Email*
Phone*
Resume/CV*
Attach
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Accepted file types: pdf, doc, docx, txt, rtf
LinkedIn Profile*
This is a hybrid role based out of our Draper, UT office (1-3 days per week, Tuesday - Thursday). Are you currently residing within commuting distance of our Draper, UT office?*
Select...
What is your current proficiency level in Product Strategy and Roadmap Development?*
Select...
Beginner: You have basic knowledge of product strategy and roadmaps, likely from coursework or assisting in roadmap development.
Intermediate: You have contributed to product roadmaps and understand how to align features with business goals, but may require guidance in strategic decision-making.
Advanced: You have led the development of product roadmaps, balancing customer needs and technical feasibility. You collaborate with stakeholders and ensure strategic alignment.
Expert: You have extensive experience defining and executing product strategies for complex, data-driven products. You align roadmaps with business objectives and customer needs, prioritize effectively, and drive cross-functional execution.
What is your current proficiency level in Working with Machine Learning and Data-Driven Products?*
Select...
Beginner: You are familiar with AI/ML concepts but have limited hands-on experience integrating them into products.
Intermediate: You have worked on products with AI/ML components, understand high-level concepts, and can communicate requirements with technical teams.
Advanced: You work closely with data scientists and engineers to define and improve ML-driven products. You can evaluate trade-offs and integrate AI/ML solutions into user-centric applications.
Expert: You have deep experience leading products that leverage ML and data science. You understand model performance, data structures, and algorithmic trade-offs, and effectively bridge the gap between technical and business teams.
Which Agile product management activities have you actively participated in? (Select all that apply) *
Writing detailed product requirements, user stories, and acceptance criteria
Running sprint planning, backlog grooming, and standups
Collaborating with engineering teams to prioritize technical debt
Analyzing KPIs and customer data to inform product decisions
None of the above
Which of the following technical areas overlap with your experience? (Select all that apply) *
APIs
Data Platforms
Machine Learning (ML) Models
Algorithms
Medical Devices
Artificial Intelligence (AI)
Data Science & Analytics
Cloud Computing & Scalable Systems
Big Data Processing & ETL Pipelines
User Experience (UX) & Product Design
Have you previously worked for SeekWell/1-800 Contacts? If yes, in which department?*
Do you have preferred pronouns?*
Select...
How did you hear about this job, or were you referred by someone at 1-800 Contacts?
Are you legally eligible for employment in the United States?*
Select...
Will you now or in the future require sponsorship for employment visa status (e.g. H-1B visa status)?*
Select...
Which of the below approved hiring states do you reside in? If you do not reside in one of the below states, unfortunately we are not able to consider your candidacy at this time. *
Select...
By checking this box, I consent to receive text messages in regards to my application, and understand that I can opt out at any time by replying STOP to the texts that I receive from 1-800 Contacts. *Standard text rates apply*
Select...
U.S. Standard Demographic Questions
We invite applicants to share their demographic background. If you choose to complete this survey, your responses may be used to identify areas of improvement in our hiring process.
How would you describe your gender identity? (mark all that apply)
Select...
How would you describe your racial/ethnic background? (mark all that apply)
Select...
How would you describe your sexual orientation? (mark all that apply)
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Do you identify as transgender?
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Do you have a disability or chronic condition (physical, visual, auditory, cognitive, mental, emotional, or other) that substantially limits one or more of your major life activities, including mobility, communication (seeing, hearing, speaking), and learning?
Select...
Are you a veteran or active member of the United States Armed Forces?
Select...
Voluntary Self-Identification
For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.
As set forth in SeekWell’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.
Gender
Select...
Are you Hispanic/Latino?
Select...
Race & Ethnicity Definitions
If You Believe You Belong To Any Of The Categories Of Protected Veterans Listed Below, Please Indicate By Making The Appropriate Selection. As a Government Contractor Subject To The Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), We Request This Information In Order To Measure The Effectiveness Of The Outreach And Positive Recruitment Efforts We Undertake Pursuant To VEVRAA. Classification Of Protected Categories Is As Follows
A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.
A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
Veteran Status
Select...
Voluntary Self-Identification of Disability
Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026
Why are you being asked to complete this form?
We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.
Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.
How do you know if you have a disability?
A Disability Is a Condition That Substantially Limits One Or More Of Your “major Life Activities.” If You Have Or Have Ever Had Such a Condition, You Are a Person With a Disability. Disabilities Include, But Are Not Limited To
Select...
PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.
New
Senior Product Manager
Draper, UT (Hybrid)
Who We Are
SeekWell is the parent company of 1-800 Contacts, Luna, and The Framery. Our goal is to make it simpler, easier, and more accessible for people to get the vision care they need. We maintain the legendary, award-winning culture 1-800 Contacts started almost 30 years ago and continue to develop innovative, pioneering products and businesses that make consumers cheer and optometrists squirm. We’re owned by KKR – one of the world’s largest and most successful private equity investment companies. We’ve built an excellent company and changed an industry by putting the customer first, always. The best is yet to come!
Why you want this job
As a Senior Product Manager you will lead the development of advanced, data-driven products that sit at the intersection of cutting-edge algorithms, machine learning, and exceptional user experience. In this role, you’ll be responsible for defining and executing the product vision for technically complex features while ensuring a seamless, intuitive experience for our users.
You’ll work closely with data scientists, engineers, designers, and stakeholders to bring innovative capabilities to life—balancing the nuances of deep technical implementation with a relentless focus on solving real customer problems.
What You’ll Do
- Own the product strategy and roadmap for complex and algorithm-heavy features, aligning them with broader company goals and customer needs.
- Collaborate deeply with cross-functional teams—including engineering, data science, UX design, marketing, and customer success—to define, build, and launch impactful product experiences.
- Translate complex technical concepts into clear, customer-facing solutions that drive business value.
- Lead discovery and validation efforts with customers and end users to ensure solutions address real-world pain points and deliver meaningful outcomes.
- Partner with UX to create experiences that make advanced capabilities intuitive and accessible, regardless of user technical proficiency.
- Define and track product metrics, using qualitative and quantitative data to iterate and improve.
- Serve as the internal voice of the customer while also being a trusted thought partner for technical teams.
- Champion technical innovation while ensuring alignment with usability, performance, and scalability needs.
- 7 years of product management experience, with at least 2 years working on technically complex products (e.g., machine learning, data platforms, APIs, analytics tools).
- Proven ability to bridge the gap between technical teams and customers, translating insights into action.
- Strong technical literacy—you don’t need to code, but you should be comfortable discussing algorithms, model performance, data structures, and API behaviors with engineers and data scientists.
- A deep understanding of product discovery and user-centered design, with the ability to craft compelling user journeys even in complex domains.
- Experience working in Agile environments with cross-functional teams.
- Strong analytical and problem-solving skills; proficient using data to inform decisions.
- Excellent communication skills—clear, concise, and persuasive across technical and non-technical audiences.
- Proficiency with tools such as JIRA, Figma, Tableau, etc
- Free eye exams for your entire family
- Deep discounts on lenses, glasses, and other services
- Amazing healthcare coverage
- 401(k) match
- Flexible PTO
- Tuition reimbursement program
- In-house restaurant with highly discounted meals
- Free snacks, ice cream, and drinks every day
- Full onsite gym
Apply for this job
indicates a required field
First Name*
Last Name*
Email*
Phone*
Resume/CV*
Attach
Enter manually
Accepted file types: pdf, doc, docx, txt, rtf
LinkedIn Profile*
This is a hybrid role based out of our Draper, UT office (1-3 days per week, Tuesday - Thursday). Are you currently residing within commuting distance of our Draper, UT office?*
Select...
What is your current proficiency level in Product Strategy and Roadmap Development?*
Select...
Beginner: You have basic knowledge of product strategy and roadmaps, likely from coursework or assisting in roadmap development.
Intermediate: You have contributed to product roadmaps and understand how to align features with business goals, but may require guidance in strategic decision-making.
Advanced: You have led the development of product roadmaps, balancing customer needs and technical feasibility. You collaborate with stakeholders and ensure strategic alignment.
Expert: You have extensive experience defining and executing product strategies for complex, data-driven products. You align roadmaps with business objectives and customer needs, prioritize effectively, and drive cross-functional execution.
What is your current proficiency level in Working with Machine Learning and Data-Driven Products?*
Select...
Beginner: You are familiar with AI/ML concepts but have limited hands-on experience integrating them into products.
Intermediate: You have worked on products with AI/ML components, understand high-level concepts, and can communicate requirements with technical teams.
Advanced: You work closely with data scientists and engineers to define and improve ML-driven products. You can evaluate trade-offs and integrate AI/ML solutions into user-centric applications.
Expert: You have deep experience leading products that leverage ML and data science. You understand model performance, data structures, and algorithmic trade-offs, and effectively bridge the gap between technical and business teams.
Which Agile product management activities have you actively participated in? (Select all that apply) *
Writing detailed product requirements, user stories, and acceptance criteria
Running sprint planning, backlog grooming, and standups
Collaborating with engineering teams to prioritize technical debt
Analyzing KPIs and customer data to inform product decisions
None of the above
Which of the following technical areas overlap with your experience? (Select all that apply) *
APIs
Data Platforms
Machine Learning (ML) Models
Algorithms
Medical Devices
Artificial Intelligence (AI)
Data Science & Analytics
Cloud Computing & Scalable Systems
Big Data Processing & ETL Pipelines
User Experience (UX) & Product Design
Have you previously worked for SeekWell/1-800 Contacts? If yes, in which department?*
Do you have preferred pronouns?*
Select...
How did you hear about this job, or were you referred by someone at 1-800 Contacts?
Are you legally eligible for employment in the United States?*
Select...
Will you now or in the future require sponsorship for employment visa status (e.g. H-1B visa status)?*
Select...
Which of the below approved hiring states do you reside in? If you do not reside in one of the below states, unfortunately we are not able to consider your candidacy at this time. *
Select...
By checking this box, I consent to receive text messages in regards to my application, and understand that I can opt out at any time by replying STOP to the texts that I receive from 1-800 Contacts. *Standard text rates apply*
Select...
U.S. Standard Demographic Questions
We invite applicants to share their demographic background. If you choose to complete this survey, your responses may be used to identify areas of improvement in our hiring process.
How would you describe your gender identity? (mark all that apply)
Select...
How would you describe your racial/ethnic background? (mark all that apply)
Select...
How would you describe your sexual orientation? (mark all that apply)
Select...
Do you identify as transgender?
Select...
Do you have a disability or chronic condition (physical, visual, auditory, cognitive, mental, emotional, or other) that substantially limits one or more of your major life activities, including mobility, communication (seeing, hearing, speaking), and learning?
Select...
Are you a veteran or active member of the United States Armed Forces?
Select...
Voluntary Self-Identification
For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.
As set forth in SeekWell’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.
Gender
Select...
Are you Hispanic/Latino?
Select...
Race & Ethnicity Definitions
If You Believe You Belong To Any Of The Categories Of Protected Veterans Listed Below, Please Indicate By Making The Appropriate Selection. As a Government Contractor Subject To The Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), We Request This Information In Order To Measure The Effectiveness Of The Outreach And Positive Recruitment Efforts We Undertake Pursuant To VEVRAA. Classification Of Protected Categories Is As Follows
A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.
A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
Veteran Status
Select...
Voluntary Self-Identification of Disability
Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026
Why are you being asked to complete this form?
We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.
Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.
How do you know if you have a disability?
A Disability Is a Condition That Substantially Limits One Or More Of Your “major Life Activities.” If You Have Or Have Ever Had Such a Condition, You Are a Person With a Disability. Disabilities Include, But Are Not Limited To
- Alcohol or other substance use disorder (not currently using drugs illegally)
- Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
- Blind or low vision
- Cancer (past or present)
- Cardiovascular or heart disease
- Celiac disease
- Cerebral palsy
- Deaf or serious difficulty hearing
- Diabetes
- Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
- Epilepsy or other seizure disorder
- Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
- Intellectual or developmental disability
- Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
- Missing limbs or partially missing limbs
- Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
- Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
- Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
- Partial or complete paralysis (any cause)
- Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
- Short stature (dwarfism)
- Traumatic brain injury
Select...
PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.
