What are the responsibilities and job description for the Inside Sales Account Manager position at Sefar Inc.?
Title : Inside Sales Account Manager
Reports to : Inside Sales Manager
General Scope of Position :
The Account Manager’s primary responsibility is to build and maintain strong relationships between the company and its customers. This role ensures customer retention and supports the outside sales team in driving business growth. The Account Manager serves as the lead point of contact for all customer-related matters and works to enhance overall customer satisfaction.
Position Requirements :
- A minimum of 1 years of experience in B2B sales, with focus on consultative selling and cold calling to generate new business.
- Technical sales experience or engineering background is preferred, but not required.
- Ability to effectively communicate technical information to non-technical customers.
- Comfortable working in a fast-paced, self-directed, and entrepreneurial environment.
- Strong time management skills and ability to prioritize tasks efficiently.
- Exceptional verbal and written communication skills, including a personable and professional telephone manner.
- Proficient in Microsoft Office (Word, PowerPoint, Excel).
- Experience with CRM software solutions is preferred.
- Strong organizational and presentation skills.
- Energetic, self-motivated, and results-oriented.
- Decision-making, problem solving and creative thinking abilities.
- Able to manage multiple tasks with shifting priorities.
Job Responsibilities :
Sefar Inc. employees are expected to uphold the highest standards of quality, ensuring customer needs are met and exceeded through consistent communication and commitment to excellence.
