Demo

Sr Corporate Training Specialist (NOC Training)

Segra
Waynesboro, VA Full Time
POSTED ON 2/12/2025
AVAILABLE BEFORE 5/12/2025

Sr Corporate Training Specialist (NOC Training)

Virtual Req #2298

Tuesday, February 11, 2025

Title : Sr Corporate Training Specialist (NOC Training)

Location : Remote within Segra's footprint.

Job Summary

The Sr Corporate Training Specialist position is responsible for the effective development, coordination, implementation, and management of employee training programs. Their primary focus will be to provide training support for multiple departments and groups, both individual contributors and people leaders. The Sr Corporate Training Specialist is expected to use autonomy to ensure assigned goals and tasks of training programs are met. They will work with department leadership to develop strategies to hit assigned training goals. The Sr Corporate Training Specialist is expected to be an expert in their assigned tasks (NOC Training) by utilizing superior understanding of all areas of assigned responsibility.

Duties & Responsibilities

  • Facilitates assigned training tasks and programs
  • Acts a Subject Matter Expert (SME) for multiple areas of focus
  • Works directly with individual contributors and people leaders
  • Mentor and provide training on systems and processes
  • Facilitates both face-to-face and virtual training programs in support of new employee onboarding and existing employee continuation training
  • Acts as (SME) for sales enablement tools
  • Works with multiple departments
  • Maintains a positive learning environment
  • Assists in the development of both remote and face-to-face training programs for multiple departments
  • Works with training team to fulfill basic and more complex training requests
  • Assist in building training programs in Learning Management System (LMS)
  • Updates Learning Management System (LMS) to accurately reflect employee participation
  • Brainstorms ways to improve ROI on all associated training programs
  • Administrative and Special Projects

Qualifications

  • Education : Bachelor's degree or relevant experience
  • Experience :
  • 3-5-years relevant experience

  • 3-5 years of Network Operations Center (NOC) experience desired
  • Proficient in presentation, coaching and process development
  • Proficient in training via virtual platforms (Zoom, Microsoft Teams, Webex)
  • Experience in all Microsoft Office products
  • Prior experience in coordinating training needs across multiple products, locations, and attendees.

  • Preferred experience in in Sales Customer Relationship Management Systems (CRM) (Salesforce, Dynamics)
  • Moderate experience in online content development with Articulate 360 tools (Rise, Replay Storyline)
  • Intermediate experience with LinkedIn platforms (LinkedIn Learning, LinkedIn Sales Navigator)
  • Intermediate experience with ZoomInfo, Reonomy, and Demand Science
  • Intermediate experience with Adobe Suite
  • Moderate experience with Learning Management Systems (LMS)
  • Intermediate experience with video development
  • Key Competencies :
  • Experience facilitating training for Network Operations Center (NOC) employees and new hires preferred.

  • Passion for Learning and training
  • Effective Communicator - Skilled in fostering clear and relatable communication across all levels, effectively breaking down complex information for diverse audiences.
  • Good organizational and time management skills
  • Excellent Written and Verbal Communication Skills to work with Executive leadership
  • Exceptionally Detail- Oriented- Availability to deliver training sessions both in-person and via video format.
  • Proficient in recording and presenting training materials on camera.
  • Demonstrated comfort and confidence speaking before large audiences or on video.
  • Ability to work autonomously to achieve assigned goals
  • Ability to work with multiple departments
  • Ability to manage multiple projects
  • Ability to work in a fast-paced environment
  • Excellent Team Player
  • Moderate travel required (on average 25-30%)
  • SEGRA is committed to being an equal opportunity employer. The company does not discriminate on the basis of sex, race, color, creed, national origin, age, religion, sexual orientation, gender identity, gender expression, pregnancy, genetic information, veteran status, disability, or any other characteristic protected by applicable federal, state, or local laws in employment with or treatment once employed in the company. No question on this application is used for the purpose of limiting or eliminating any applicant from consideration for employment on any basis prohibited by applicable local, state or federal law. Individuals with disabilities may be entitled to a reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. Please inform SEGRA's personnel if you need assistance completing this application or to otherwise participate in the application process.

    NOTHING IN THIS APPLICATION FOR EMPLOYMENT SHALL CREATE AN EXPRESS OR IMPLIED CONTRACT OF EMPLOYMENT.

    Other details

  • Job Family Training
  • Pay Type Salary
  • Apply Now

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