What are the responsibilities and job description for the Applications-Technical Services Engineer position at SEH America?
Job Description
Job Description
SEH America is located in Vancouver, Washington. It is one of 13 Shin-Etsu Handotai Group (SEH) facilities located around the world. SEH is the world-leader in the manufacturing of silicon wafers for the semiconductor industry. At SEH America, our philosophy and success rest upon our commitment to excellence, quality of service and product to our customers, and a safe working environment for our employees.
Applications and Technical Services Engineer
SUMMARY
Responsible for managing multiple technical aspects of assigned customer accounts. Act as company liaison to SEH customers and as the technical interface on silicon wafer applications, product specifications, testing methodology, and industry innovations. Customers will include world semiconductor leaders in the design and fabrication of advanced memory and logic, advanced analog, mixed-signal, power management, RF, MEMS sensors and other devices.
JOB DUTIES & RESPONSIBILITIES
- Acquire and maintain a high degree of knowledge of silicon processing and related defects; fully understand production and quality control aspects of silicon production.
- Coordinate engineering development samples and new part qualifications.
- Coordinate SEH resources in the US and at overseas sites.
- Educate customers on the benefits of using SEH products and provided on-going support to the customer base.
- Coordinate technical services between management, production, and sales departments and the customer regarding newly developed techniques or practices in processing company products.
- Develop and deliver technical presentations and product demonstrations targeted to engineers and engineering management of existing and prospective customers.
- Assist in preparation of specific roadmap support plans for the future needs of customers and help develop technical marketing documentation.
- Assist in the preparation of proposals for future business.
- Assist investigation of customer complaints and concerns regarding quality and performance of SEH products.
- Assist in assessment of risk to customer for process changes and process control excursions
- Assist in statistical analysis and presentation of SPC data to customers
MINIMUM QUALIFICATIONS
PREFERED KNOWLEDGE / SKILLS / EXPERIENCE
SEH AMERICA BENEFITS
We are committed to employee health and wellness and believe it plays a factor in our success. The SEH America benefit plan is considered one of the most generous plans in the region based on coverage and employee cost. SEH America is pleased to offer the following benefits, services, and perks :
Health Benefits for You and Eligible Family Members
Paid Time-Off Benefits
Other Company Provided Benefits
Services & Perks
SEH America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to military and veteran status, race, color, national origin, ancestry, age, religion, religious creed, marital status, pregnancy, physical or mental disability, medical condition, genetic information, gender, gender expression, gender identity, sexual orientation or any other protected characteristic under applicable law. SEH-A participates in E-Verify. More information can be found on our website.
