What are the responsibilities and job description for the Collections Geneva NY Aaron's position at SEI/Aaron's Inc. NY?
Aaron's in Geneva NY is looking for new collections team members. Please send your resume and apply online Jobs.Aarons.com if you feel you're a fit.
Must be 21 or older
Must have a valid drivers license
Must be ok with a motor vehicle records and background check
Apply today be sending your resume and applying online Jobs.Aarons.com
Company Overview
Aaron's, the premier retailer of furniture, consumer electronics, and home appliances through sales and lease ownership. Since 1955, we have been dedicated to making dreams come true for our associates and customers.
Summary
As a Collections Manager/Customer account advisor at Aaron's in Geneva, NY, you will be responsible for overseeing collections operations while ensuring exceptional customer service. This role is pivotal in maintaining financial health and fostering strong relationships with our customers, setting the stage for potential growth into a General Manager position.
Responsibilities
- Manage daily collections operations to ensure timely payments from customers.
- Lead and motivate a team to provide exceptional customer service during challenging conversations.
- Analyze accounts receivable reports to identify trends and areas for improvement.
- Develop strategies to enhance collection processes while maintaining positive customer relationships.
- Make informed decisions quickly in a fast-paced environment to resolve customer issues effectively.
- Ensure compliance with company policies and procedures regarding collections activities.
- Train and mentor staff on best practices in collections and customer interactions.
- Collaborate with other departments to streamline processes and improve overall efficiency.
Qualifications
- Proven management experience in a fast-paced retail or service environment.
- Strong customer service skills with the ability to handle difficult conversations gracefully.
- Familiarity with financial software and accounts receivable processes is preferred.
- Excellent decision-making skills under pressure with a hands-on approach to leadership.
- Ability to work approximately 50 hours per week, including evenings and Saturdays.
- Valid driver's license required for operating company vehicles; must be 21 or older.
If you're ready to take charge in a dynamic environment and grow your career with apply today Jobs.Aarons.com
Job Type: Full-time
Pay: $17.00 - $18.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Application Question(s):
- Are you 21 or older
License/Certification:
- Driver's License (Preferred)
Work Location: In person
Salary : $17 - $18