What are the responsibilities and job description for the Service Coordinator position at Seidel Hyundai?
SERVICE COORDINATOR- Reports to BDC MANAGER
Qualifications
Education
High school diploma or the equivalent.
Other
Ability to read and comprehend instructions and information.
Professional personal appearance.
Excellent communication skills.
Ability to meet company's production and quality standards.
Physical Requirements
Surroundings
move throughout the company facility for most of the shift.
spend time outdoors in the weather and elements.
spend time indoors in air-conditioned areas.
Sitting
on a regular basis
Standing
on a regular basis
Walking
on a regular basis
Bending, twisting and/or stooping
on a regular basis
Kneeling and/or Squatting
on a regular basis
Lifting
10 lbs to 25 lbs
Reaching and/or lifting overhead
on a regular basis
Climbing
stairs
ladders
Repetitive hand/finger movement
on a regular basis
Grasping/grabbing with hands
on a regular basis
Pushing and Pulling
on a regular basis
Expectations
General Expectations
Receptionist responsibilities including cashiering
Ability to file, organize and maintain records
Ability to Multi-Task
Customer Service responsibilities
Job-Specific Expectations
Answer large volume of inbound and outbound calls for the Service Department
Document and organize reservations of Service Department customers
File, organize, and maintain all service records
Have the ability to multi-task and handle more than one task at a time.
The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned, but rather to give the employee a general sense of the responsibilities and expectations of this position. The Dealership reserves the right to modify this job description at any time with or without notice