What are the responsibilities and job description for the RECEPTIONIST position at SEIU?
SEIU Healthcare IL IN MO KS is a dynamic, action-oriented union representing 90,000 healthcare and child care workers throughout Illinois, Indiana, Missouri and Kansas. We believe in a society defined by freedom and justice, where we can all have quality education, health care and jobs, and where we all can live a full and plentiful life of our choosing. SEIU HCIIMK's mission is to organize together to build power and demand and win social and economic justice for our communities.
Purpose :
The Receptionist, as part of Operations and Support Staff, is responsible for greeting all guests and members of the Union, answering and directing all phone calls, and supporting staff and organization as needed. This position works with the Human Resources team and directly reports to the Facilities Manager.
Location : Chicago, IL
Duties and Responsibilities :
- Greet, sign-in, and direct all members and guests; offering assistance as needed.
- Implement processes and systems that support the health & safety of all building tenants.
- Work with Security staff, Health Fund and all building tenants and their guests to ensure smooth running receptionist area.
- Provide light administrative support including printing, scanning, copying, and mailings.
- Maintain conference room reservations.
- Set up webinar and online meetings.
- Distribute and log equipment and electronic accessories.
- Sort mail, scan and distribute to mailboxes.
- Log packages for daily pickup and distribution.
- Prepare overnight mailings, deliveries, and messenger services.
- Regular review and response to the Support Service Center (SSC) Ticketing System.
- Order supplies and maintain supply inventory.
- Prepare logistics for special events.
- Special Non-Confidential Projects, as assigned.
Scope and Nature of Supervision :
The Receptionist reports to the Facilities Manager, providing support to divisions within the organization.
Criteria for Evaluation :
Working Conditions :
The Receptionist works indoors in a temperature-controlled environment at a desk. Ability to sit, stand, kneel, bend and walk for extended amount of time and pick up to 25-30 pounds is required. This position also requires ability to answer telephones and see computer screens and security cameras.
Incumbent must be able to use office equipment; including telephones, copiers, printers, scanners, laptop, phone intercom, projectors, and other A / V equipment. Ability to utilize and advance in Microsoft Suite products such as Outlook, Excel, PowerPoint and SharePoint.
Schedule will be Monday through Friday, 11 am to 7 pm.
Key Qualification Criteria :
Salary and Benefits :
SEIU Healthcare Illinois & Indiana is an equal opportunity employer; people of color and women are encouraged to apply.