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Director of Operations and Market Development

SEKO Logistics
Miami, FL Full Time
POSTED ON 4/24/2025 CLOSED ON 4/26/2025

What are the responsibilities and job description for the Director of Operations and Market Development position at SEKO Logistics?

Job Description

KEY ACCOUNTABILITIES INCLUDE:

  • Strategically plans, develops, and implements organization policies and goals.
  • Coordinates activities of departments such as operations, sales, and international gateway to effect operational efficiency and economy.
  • Develops Sales priorities/targets (volume/price) and business plan for assigned trade lane(s)
  • Formulates and coordinates development opportunities between local and overseas Sales management
  • Offers input for annual Trade Lane budgeting
  • Steers local Sales force by identifying opportunities on assigned trade lane(s), launching, managing Sales campaigns, and driving volume/density initiatives on assigned trade lane(s)
  • Provides selling tools for assigned lanes such as benchmarking and selling kit for Sales
  • Acts as consultant and subject matter expert to Sales
  • Plans overseas visits and acts as enabler for overseas Sales
  • Establishes and agrees Trade Lane must-win customer list together with Sales and Products. Interacts on pricing with ACC/OCC on pricing / rates
  • Manages pipeline size and hit ratio on assigned trade lane(s)
  • Interface with Sales Team on focus lanes (provide input on strategic relevance of the customer which is related to the must-wins)
  • Develop, implement, and utilize company KPI’s on a daily/weekly/monthly basis within the operations.
  • Meet cost, productivity, and accuracy based on agreed time bound targets.
  • Confers with administrative personnel and reviews activity, operations, and sales reports to determine changes in programs or operations required.
  • Review station activity reports to ascertain data required for planning station operations.
  • Implement and maintain operations processes and procedures, reporting on performance and initiating improvements for operations.
  • Provide direction, development, and leadership to managers and supervisors.
  • Maintain metrics and analyze data to assess performance and implement improvements.
  • Expected to uphold SEKO’s Core Values.
  • Responsible to increase profitability through identifying new markets.
  • Comply with SEKO’s C-TPAT Security Profile.
  • Participate in the development of a safe and healthy workplace. Comply with instructions given for their own safety and health and that of others, in adhering to safe work procedures. Co-operate with management in its fulfilment of its legislative obligations.
  • Other duties as assigned by management.

Requirements

  • Dynamic and client-facing business development executive
  • Proven track record of sales and EBITDA growth
  • 10 plus years in equivalent position
  • Ability to manage P&L, TTM, and margin management
  • Broad understanding of TL Germany-US specifics in the forwarding industry and deep knowledge of Seko products (AFR/OFR) and business models; Experience of Trade Lane
  • Ability to lead remote and virtual teams
  • Using information as a strategic asset
  • A self-starter with the ability to collaborate across the operations and business functions
  • An enabler of peer organizations with innovative technical solutions
  • Strong people management skills
  • Demonstrated analytical skills and proficiency in cost benefit analysis and build vs. buy decision making.
  • Extensive International Supply Chain Management and Forwarding experience.
  • Solid financial understanding of risk and return tradeoffs.
  • Strategic thinker in a rapidly changing environment and experience working through a technology led transformation.
  • Exhibits sound and accurate judgment; make timely decisions.
  • Solid verbal and written communication skills. Comfortable communicating with clients and in the board room.
  • Demonstrated leadership managing an organization and a team player; positive attitude capable of engaging deeply in analysis.
  • High degree of professionalism and integrity.

Minimum

EDUCATION & EXPERIENCE:

  • Bachelor’s degree in Logistics, Business, or a related field
  • Eight years of progressive experience, including four years of management experience.

Preferred

  • Master’s degree in Logistics, Business, or a related field

SEKO Worldwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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