What are the responsibilities and job description for the Director of Operations and Market Development position at SEKO Logistics?
Job Description
KEY ACCOUNTABILITIES INCLUDE:
EDUCATION & EXPERIENCE:
KEY ACCOUNTABILITIES INCLUDE:
- Strategically plans, develops, and implements organization policies and goals.
- Coordinates activities of departments such as operations, sales, and international gateway to effect operational efficiency and economy.
- Develops Sales priorities/targets (volume/price) and business plan for assigned trade lane(s)
- Formulates and coordinates development opportunities between local and overseas Sales management
- Offers input for annual Trade Lane budgeting
- Steers local Sales force by identifying opportunities on assigned trade lane(s), launching, managing Sales campaigns, and driving volume/density initiatives on assigned trade lane(s)
- Provides selling tools for assigned lanes such as benchmarking and selling kit for Sales
- Acts as consultant and subject matter expert to Sales
- Plans overseas visits and acts as enabler for overseas Sales
- Establishes and agrees Trade Lane must-win customer list together with Sales and Products. Interacts on pricing with ACC/OCC on pricing / rates
- Manages pipeline size and hit ratio on assigned trade lane(s)
- Interface with Sales Team on focus lanes (provide input on strategic relevance of the customer which is related to the must-wins)
- Develop, implement, and utilize company KPI’s on a daily/weekly/monthly basis within the operations.
- Meet cost, productivity, and accuracy based on agreed time bound targets.
- Confers with administrative personnel and reviews activity, operations, and sales reports to determine changes in programs or operations required.
- Review station activity reports to ascertain data required for planning station operations.
- Implement and maintain operations processes and procedures, reporting on performance and initiating improvements for operations.
- Provide direction, development, and leadership to managers and supervisors.
- Maintain metrics and analyze data to assess performance and implement improvements.
- Expected to uphold SEKO’s Core Values.
- Responsible to increase profitability through identifying new markets.
- Comply with SEKO’s C-TPAT Security Profile.
- Participate in the development of a safe and healthy workplace. Comply with instructions given for their own safety and health and that of others, in adhering to safe work procedures. Co-operate with management in its fulfilment of its legislative obligations.
- Other duties as assigned by management.
- Dynamic and client-facing business development executive
- Proven track record of sales and EBITDA growth
- 10 plus years in equivalent position
- Ability to manage P&L, TTM, and margin management
- Broad understanding of TL Germany-US specifics in the forwarding industry and deep knowledge of Seko products (AFR/OFR) and business models; Experience of Trade Lane
- Ability to lead remote and virtual teams
- Using information as a strategic asset
- A self-starter with the ability to collaborate across the operations and business functions
- An enabler of peer organizations with innovative technical solutions
- Strong people management skills
- Demonstrated analytical skills and proficiency in cost benefit analysis and build vs. buy decision making.
- Extensive International Supply Chain Management and Forwarding experience.
- Solid financial understanding of risk and return tradeoffs.
- Strategic thinker in a rapidly changing environment and experience working through a technology led transformation.
- Exhibits sound and accurate judgment; make timely decisions.
- Solid verbal and written communication skills. Comfortable communicating with clients and in the board room.
- Demonstrated leadership managing an organization and a team player; positive attitude capable of engaging deeply in analysis.
- High degree of professionalism and integrity.
EDUCATION & EXPERIENCE:
- Bachelor’s degree in Logistics, Business, or a related field
- Eight years of progressive experience, including four years of management experience.
- Master’s degree in Logistics, Business, or a related field
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