What are the responsibilities and job description for the Quality and Compliance Specialist position at SEKO Logistics?
Job Description:
KEY ACCOUNTABILITIES INCLUDE:
Meetings & Project Management Responsibilities:
- Plan for and manage ISO 9001 and ISO 27001 certification process for the company along with any renewals, audit cycles, and orchestrating with consultants and third parties
- Plan for and form the business teams, committees and members of management required to comprise the Quality Audit Team
- Coordinate Management Review Meetings
- Participate in the development of a safe and healthy workplace. Comply with instructions given for their own safety and health and that of others, in adhering to safe work procedures. Co-operate with management in its fulfilment of its legislative obligations
- Oversee and ensure compliance with the company’s CTPAT membership including managing the recertification process as well as assisting the development of any internal processes to maintain good standing with CTPAT membership
Document Control:
- Review and maintenance of controlled documents
- Maintaining an up-to-date Master List
- Distributing (hard copy) documents to stations
- Monitoring implementation of document control procedure and providing assistance to managers as needed in developing/maintaining their documents
Internal Quality Audits:
- Audit SEKO stations as needed to ensure CTPAT and security audits are complete and identify any deficiencies found with management to ensure mitigated measures are put into place
- Develop audit check list
- Conduct internal Quality Audits
- Issue audit reports and follow up to ensure deficiencies are corrected
- Develop audit schedule which will include some in person visits to various SEKO stations
- Monitor closure of Corrective Actions
- Prepare an internal audit report for Management Review
Quality Software Management
- Identify, implement, serve as administrator in the company’s quality control software platform
- Train employees and work closely with IT in the QMS platform as it relates to any requirements needed for ISO 27001
Training:
- Conduct training sessions for new employees
- Is responsible for the overall direction of all company personnel in matters related to the quality system and to all matters related to operational compliance
REQUIREMENTS:
- Process Management focus and knowledge of global programs and management
- Working knowledge of operations & compliance issues
- Outstanding written and verbal communication abilities
- Familiarity with computers and necessary software
- Detail-oriented and well-organized
- Strong decision-making and problem-solving skills
- Ability to foster strong relationships
- Proven understanding of risk assessment and mitigation
- Research and reporting skills
- Microsoft Software applications i.e., PowerPoint, Excel, Word
- CargoWise (WiseTech) Software applications (preferred knowledge)
EDUCATION & EXPERIENCE:
- High School Diploma or Equivalent required; some college or professional training (post-secondary) strongly preferred
- 2-4 years of experience in related field i.e., Transportation Security Administration (TSA) In-Direct Air Carrier or Logistics and Freight Forwarding experience or Quality or Project Management Experience
SPECIALIST CERTIFICATIONS:
- None
SEKO Worldwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
About Us
SEKO is a client centric company, so it's essential that all of our employees have a customer service ethic which drives everything they do, on top of their individual skill sets.
To ensure we retain our position at the forefront of this exciting and rapidly developing industry, we want to find new people to work with us, who understand our five Core Values and want to share in the future success of the business.
SEKO'S CORE VALUES
To ensure we retain our position at the forefront of this exciting and rapidly developing industry, we want to find new people to work with us, who understand our five Core Values and want to share in the future success of the business.
SEKO'S CORE VALUES
- Respect - for ourselves, all others, and our community
- Client Focus - we are in business to serve our internal and external clients, and to satisfy their needs
- Integrity - no compromise, hold self accountable for actions
- Teamwork - we need to really work together
- Fun - work hard, play hard
- We have many positions available around the world - including Business Development Executives, Systems Administrators, Operations Coordinators and many others.
