Prime Services, Account Manager

Selby Jennings is collaborating with the Executive Director, Head of Client Solutions & Operations at a top-tier global bank that’s rapidly expanding its prime services footprint. They’re creating an exciting new growth opportunity for a Prime Services Account Manager (Associate Director) in NYC to specialize in PBFX and OTC clearing. This is a pivotal moment to join the team as they scale up to support a growing client base while gearing up to launch futures as part of a major initiative.

As a Prime Services Account Manager, you’ll play a crucial role in delivering the client experience, from onboarding and service management to resolving complex queries. You’ll act as the vital link between front-office teams and operations, ensuring smooth, seamless service delivery. This is your chance to be part of something transformative in the world of financial services.

Role: Prime Services, Account Manager

Requirements: 3-5 days in-office weekly

YOE: 1-5 years

Key Responsibilities

• Deliver consistent, high-quality service to clients.
• Collaborate with sales and product teams to meet strategic goals.
• Manage client queries and prioritize issues for premium clients.
• Drive process improvements and support global “follow the sun” operations.
• Partner with business and technology teams to implement new products and solutions.
• Enhance client satisfaction and identify revenue opportunities.
• Conduct client reviews and manage onboarding processes.
• Ensure compliance with risk management standards.

Skills and Experience

• Knowledge of FX, interest rates, and Prime Brokerage/OTC clearing (preferred).
• Strong client relationship management and communication skills.
• 1.5 to 3 years of relevant experience; bachelor’s degree preferred.

Please apply in today if interested, or share with your network! Interviews started the week of Jan 1/17/25 and will continue until an offer is made.