Enterprise Risk Analyst - Vendor Program Specialist

Work Location

This position will report onsite to the Corporate Headquarters location in Springfield, Oregon and is possibly eligible for a hybrid onsite and remote work arrangement for those who meet the program requirements.

Compensation

• Base Salary: The full salary range for the Enterprise Risk Analyst - Vendor Program Specialist position is $27.85 to $39.15 per hour.
• Annual Incentive: In addition, all SELCO team members receive an annual incentive based on how well SELCO meets the prior year’s strategic business goals. This incentive is calculated using the team member’s prior year eligible earnings and ranges from 0%-12% (with the average payout over the last five years being 11.07%).

Benefits

Our team’s well-being is a priority, and we’re proud to offer a comprehensive and holistic benefits package for team members and their families.

• Medical, dental, vision, long-term disability, and life insurance
• 401(k) retirement plan (with guaranteed employer contributions)
• Paid time off for personal and volunteer hours, as well as 10 paid holidays per year
• Additional programs and benefits include wellness and educational reimbursements, an employee assistance program, discounted rates on select SELCO services, and more.

Position Overview

Responsible for supporting ERM goals and objectives by providing analysis, problem-solving, and operational support for ERM processes. Act as subject matter expert for SELCO’s Vendor Management Program (VMP).

SELCO Core Essential Functions

• Demonstrate adaptability and leadership skills, and uphold SELCO’s Mission Statement, Corporate Values, Service Promises and Exceptional Customer Service Standards.
• Adhere to federal and state regulations, SELCO policies, confidentiality requirements, and other compliance obligations.
• Interact with internal and external customers in a warm and friendly manner, demonstrate a sincere interest and willingness to help.
• Consistently achieve individual performance goals and contribute to department and organizational objectives.
• Represent SELCO with a high level of integrity and professionalism.
• Adapt to and support change to accomplish SELCO’s goals and objectives.
• Actively participate in and/or lead required meetings and trainings.
• Perform other duties as assigned.

Position-specific Essential Functions

• Act as subject matter expert and provide vendor management support including:
  • Assist with developing and maintaining documented VMP Standards.
  • Coordinate vendor screenings and perform ongoing due diligence reviews.
  • Ensure Risk Assessments are performed on vendors. Escalate risk issues to ERM Management.
  • Maintain schedules for vendor ongoing due diligence and performance reviews.
  • Coordinate with Management regarding vendor risk and performance to inform contract negotiation.
  • Work closely with the Information Security Officer in the management and oversight of cloud providers and third- and fourth-party cyber risk.
  • Participate in Request for Proposal process and provide risk management consultation for new products, services, and systems.
  • Work with Legal Department in ensuring risk types are identified and documented and addressed in contract review process.
• Perform functions as directed in support of all aspects of the Enterprise Risk Management program, including the identification, measurement, response, monitoring/testing, and reporting of organizational risks.
• Work closely with SELCO’s Management to ensure BIA and BCP requirements, including Recovery Point Objectives, align with vendor’s capabilities.
• Participate in Business Continuity Plan (BCP) meetings and conduct SELCO’s Business Impact Analysis (BIA) and support maintenance of department BCP. Conduct information gathering and analysis and provide support on requested risk management-related matters.
• Support department administration including development and maintenance of procedures and intranet.
• Support process improvement efforts for SELCO operations and processes by understanding strengths and weaknesses and championing efficiencies to optimize performance and reduce risk.
• Consult with Legal Department in the analysis, interpretation, and application of applicable rules and statutes.
• Champion a risk-aware culture across the organization.
• Collaborate with business units on effective risk management practices.
• Represent ERM Department in various project initiatives and committees.
• Participate in the development, maintenance, and preparation of reports used for oversight of high-risk areas and provide information on data, trends, and opportunities related to risk exposure and mitigation.
• Work closely with the Strategic Execution Office and data analytics function to ensure risk-related information is incorporated into SELCO’s performance management capabilities and decision-making.

Skills and Abilities

The position requires:

• Exceptional customer service skills by using the GVAL-HI approach to providing service. Greet people. Value them. Ask how you can help. Listen. Help them. Invite them back.
• Effective communication and active listening skills through all methods of interaction (e.g. in person, via phone, and in writing).
• Strong computer and software skills, including Microsoft Office 365 applications.
• Sophisticated knowledge of computer systems, including knowledge of systems as it applies to department usage.
• Strong interpersonal skills with the ability to work collaboratively with others.
• Excellent time management, prioritization, and organizational skills with a high level of initiative, accountability, and flexibility to adapt to changing business needs and deadlines.
• Strong problem resolution and problem prevention skills.
• Willingness and ability to receive, give, and apply coaching and feedback.
• Ability to work accurately with close attention to detail.
• Strong analytical skills and ability to use experience-related knowledge and good judgment to make sound, logical decisions.
• Ability to maintain confidentiality of sensitive information.
• Work ethic that includes dependability, punctuality, and a professional appearance and demeanor.
• Ability to perform and complete tasks despite background noise and interruptions.

Education and Experience

• High school diploma or equivalent; and
• Bachelor’s degree preferred; and
• At least four (4) years of risk management, audit, vendor management, or equivalent related experience; and
• ERM or vendor management certification (obtainable within first year); and
• Must be bondable.

Physical Demands

While performing the job duties, approximately 95% of the time is spent stationary, with the remaining time spent moving around work areas. Frequent communication occurs in person, over the phone, and in writing. This position requires the ability to view a computer screen and interpret printed materials and other documents. This position requires the ability to lift and transport up to 5 pounds, and there is an occasional need to stoop, kneel, or reach to access documents, equipment, and supplies.

Interaction and Work Environment

Reports to: Director of Enterprise Risk Management

Work areas are inside in a climate-controlled environment with background noise.

Material and Equipment Used

Computer, phone, scanner, copier, fax machine, web camera, and general office supplies

Acknowledgement

I have received and reviewed a copy of the Enterprise Risk Analyst-Vendor Program Specialist job description. I understand that this job description is not a contract of employment and in no way changes the at-will nature of the employment relationship with SELCO Community Credit Union.