What are the responsibilities and job description for the Medical Front Office - Office Assistant position at Select Medical Holdings Corporation?
Overview
At NovaCare Rehabilitation, we foster a vibrant and inclusive culture that puts patients at the heart of everything we do. Our office assistant plays a pivotal role in creating and maintaining this culture, ensuring that every patient, family member, and caretaker feels valued and supported. We believe in the power of exceptional customer service, and our office assistant excels at delivering just that. Join our team and become a part of our dynamic and patient-focused culture, where every individual is encouraged to thrive and make a difference.
Responsibilities
Essential Functions
- Answer and direct telephone calls, schedule, and coordinate patient appointments
- Obtain and verify patient information in order to maintain accurate patient files, electronic medical records (EMR) and billing system information.
- Prepare patient intake forms prior to appointments to ensure timely service.
- Provide excellent customer service meeting and greeting patients, family members, and visitors and answer any questions or offer assistance as needed
- Help to maintain a positive patient experience and safe treatment environment by assisting the clinic staff in maintaining the general cleanliness of the center. As well as ensuring patient care materials are readily available and kept orderly.
- Ensuring compliance with healthcare regulations and company policies
- Assist Patient Service Specialist with faxing and filing as needed
- Maintain inventory and stock new inventory
- Keep all linens and restroom products fully stocked
- Maintain disinfectant spray bottles for gym for patients and members
Details/Schedule:
- Center Location: Ardmore, PA
- Type of Employment: Full Time
- Hours: Weekdays (7am-7pm), 2 to 3 evenings per week
- Salary: Starting at $16.00/hr pending experience
Qualifications
Minimum Qualifications:
- High School Diploma or GED
Required Skills/Abilities:
- Good organizational skills
Physical Requirements:
- Ability to walk, stand, bend, and reach consistently throughout a work day/shift
- Ability to speak and hear sufficiently to understand and give directions
Additional Data
Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal-opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.
Salary : $16
