What are the responsibilities and job description for the Patient Service Specialist - Float position at Select Medical?
Overview
Patient Service Speicalist Float
Glendale, Arizona
Position requires great customer service at the front desk as well as ability to verify insurances, handle prospective and current patient phone calls, collect copays, and communicate in a team environment.
Location : Float to different Clinics
- Home Clinic - 4344 W. Bell Rd, Ste 100. Glendale, AZ 85308
Position Type : Full Time
Schedule : Monday-Friday (Primarily 8am-5pm)
Compensation : $18.00 - $22.00 / hour - based on experience
When patients enter our outpatient physical therapy center,we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.
Check out the video below for additional insight into the work of our Patient Service Specialists!
Responsibilities
Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
Schedule patient appointments in person and via phone
Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications
Qualifications
Minimum Qualifications :
High School Diploma or GED required
1 Year of Front Desk Experience
Preferred Qualifications :
Physical Requirements :
Ability to walk, stand, bend, and reach consistently throughout a work day / shift
Appropriate manual dexterity to enable typing (including10-key) throughout a work day / shift
Ability to lift up to 25lbs, safely, from ground to waist using proper body mechanics
Ability to carry office supplies up to 10lbs
Visual acuity (near and distant) sufficient to maintain accurate records, recognize people and understand written direction
Ability to speak and hear sufficiently to understand and give directions
Additional Data
Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal-opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.
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Job ID 319987
Location US-AZ-Glendale
Experience (Years) 0
Category Administrative - Administrative Services
Street Address 4344 West Bell Road, Suite 100
Company Banner Physical Therapy
Position Type Full Time
Salary : $18 - $22
