What are the responsibilities and job description for the Technical Support position at Select Minds LLC?
Job Details
Job Description
Job Description
Position Title: Technical Support
Location: 3062 W Grand Blvd, Detroit, MI
Duration: 1 year with a likely extension
Interviews: In-person interviews
Required Skills & Experience:
3 years of IT experience
3 years of customer service experience
Strong clear and concise communication skills
Job Responsibilities:
Serve as an IT analyst performing a wide range of professional tasks in an IT environment.
Provide problem diagnosis, implementation, administration, support, and maintenance of computer hardware, software, and network products.
Use specialized diagnostic tools with elevated privileges to troubleshoot issues.
Lead and oversee teams working on processes, procedures, and technical specifications.
Plan, design, and manage analytical and technical assignments.
Provide server support, telecommunications support, and database systems support.
Essential Skills and Duties:
Effective communication with users, unit staff, and managers.
Broad system knowledge, familiarity with computer equipment, and end-user software.
Ability to analyze operational problems, investigate alternative solutions, and assess risks.
Ability to document and report progress on tasks and issues.
Collaborate with and teach other team members.
Location: 3062 W Grand Blvd, Detroit, MI
Duration: 1 year with a likely extension
Interviews: In-person interviews
Required Skills & Experience:
3 years of IT experience
3 years of customer service experience
Strong clear and concise communication skills
Job Responsibilities:
Serve as an IT analyst performing a wide range of professional tasks in an IT environment.
Provide problem diagnosis, implementation, administration, support, and maintenance of computer hardware, software, and network products.
Use specialized diagnostic tools with elevated privileges to troubleshoot issues.
Lead and oversee teams working on processes, procedures, and technical specifications.
Plan, design, and manage analytical and technical assignments.
Provide server support, telecommunications support, and database systems support.
Essential Skills and Duties:
Effective communication with users, unit staff, and managers.
Broad system knowledge, familiarity with computer equipment, and end-user software.
Ability to analyze operational problems, investigate alternative solutions, and assess risks.
Ability to document and report progress on tasks and issues.
Collaborate with and teach other team members.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
