What are the responsibilities and job description for the Medical Office Front Desk and Back Processing Agent position at Select Orthopedic Specialists?
Responsibilities:
- Welcome and check in and check out patients in a friendly and professional manner
- Answer phone calls and help them schedule appointments, discuss insurance and medical needs.
-Collect Co-pays and process credit cards
- Handle patient requests and resolve any issues or complaints promptly and efficiently
- Maintain a clean and organized front desk area
- Perform administrative tasks such as filing, data entry, insurance information
Requirements:
- Excellent phone etiquette and customer service skills
- Previous experience as a front desk clerk or in an administrative role in the MEDICAL field.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook)
- Strong organizational skills with the ability to multitask and prioritize tasks
- Attention to detail and accuracy in handling guest information and payments
- Ability to work in a fast-paced environment and remain calm under pressure
- Knowledge of medical receptionist duties.
- High school diploma or equivalent
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Job Type: Full-time
Pay: $18.00 - $23.72 per hour
Benefits:
- 401(k)
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: In person
Salary : $18 - $24