Demo

Medical Front Office - Patient Service Specialist

Select Physical Therapy
Palo Alto, CA Full Time
POSTED ON 3/23/2025
AVAILABLE BEFORE 3/20/2026

Overview

Medical Front Office - Patient Service Specialist

Palo Alto, California

 

Looking for a friendly and outgoing person to perform front office duties and be the first point of contact for patients needing Physical Therapy services. The front office handles phones, scheduling, insurance verification and running end of day reports. We prefer someone with experience but will train a fast learner who has the right personality to help patients and fit in with the current team. Possibility to go full time.

 

 

Job Description

 

When patients enter our center, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. The front desk is your station to be a patient advocate, communicate with individuals via email and phone, manage patient payments and utilize multiple computer programs.  Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

 

Looking for a friendly and outgoing person to perform front office duties and be the first point of contact for patients needing Physical Therapy services. The front office handles phones, scheduling, insurance verification and running end of day reports.

 

Schedule:

  • Center Location: 425 Sherman Ave Suite 300, Palo Alto CA 94306
  • Type of Employment: Full Time
  • Hours: Weekdays 
  • Compensation $21.00 - $22.00/hour based on experience

 

 

 

.  

Responsibilities

 

  • Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
  • Schedule patient appointments in person and via phone
  • Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
  • Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications

Qualifications

Minimum Qualifications:

  • High School Diploma or GED

Preferred Qualifications:

  • 1 Year of Front Desk Experience
  • 1 Year of Scheduling Experience

Physical Requirements:

  • Ability to walk, stand, bend, and reach consistently throughout a work day/shift
  • Appropriate manual dexterity to enable typing (including10-key) throughout a work day/shift
  • Ability to lift up to 25lbs, safely, from ground to waist using proper body mechanics
  • Ability to carry office supplies up to 10lbs
  • Visual acuity (near and distant) sufficient to maintain accurate records, recognize people and understand written direction
  • Ability to speak and hear sufficiently to understand and give directions

Additional Data

Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal-opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.

Salary : $21 - $22

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Medical Front Office - Patient Service Specialist?

Sign up to receive alerts about other jobs on the Medical Front Office - Patient Service Specialist career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$37,360 - $44,637
Income Estimation: 
$37,685 - $46,157
Income Estimation: 
$71,652 - $94,869
Income Estimation: 
$140,070 - $199,349
Income Estimation: 
$140,070 - $199,349
Income Estimation: 
$157,392 - $237,697
Income Estimation: 
$37,685 - $46,157
Income Estimation: 
$59,238 - $75,660
Income Estimation: 
$37,360 - $44,637
Income Estimation: 
$37,685 - $46,157

Sign up to receive alerts about other jobs with skills like those required for the Medical Front Office - Patient Service Specialist.

Click the checkbox next to the jobs that you are interested in.

  • Business Development Skill

    • Income Estimation: $103,275 - $152,386
    • Income Estimation: $104,545 - $161,038
  • Competitor Analysis Skill

    • Income Estimation: $109,844 - $144,168
    • Income Estimation: $111,570 - $153,141
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at Select Physical Therapy

Select Physical Therapy
Hired Organization Address Southaven, MS Full Time
Overview Position: Physical Therapist - Outpatient Location: Southaven, MS Schedule: Full-time, Monday-Friday 8 am-5 pm ...
Select Physical Therapy
Hired Organization Address Yukon, OK Full Time
Overview Position: Physical Therapist - Outpatient Location: Yukon, OK Schedule: Full-time, Monday-Friday Compensation: ...
Select Physical Therapy
Hired Organization Address Owasso, OK Full Time
Overview Position: Physical Therapist - Outpatient Location: Owasso, OK Schedule: Full-time, Monday-Friday Compensation:...
Select Physical Therapy
Hired Organization Address Wallingford, CT Full Time
Overview Position: Physical Therapist - Outpatient Location: Wallingford, CT Schedule: Monday through Friday PRN and par...

Not the job you're looking for? Here are some other Medical Front Office - Patient Service Specialist jobs in the Palo Alto, CA area that may be a better fit.

Medical Front Office - Patient Service Specialist

Select Medical Holdings Corporation, Fremont, CA

Front office adminlegal assistant

Marthas Travel and Income Tax Service Corp, Sunnyvale, CA

AI Assistant is available now!

Feel free to start your new journey!