What are the responsibilities and job description for the Patient Service Specialist - Float position at Select Physical Therapy?
Overview
Position: Patient Service Specialist
Location: Raleigh, NC
Type of Employment: Fulltime - FLOAT
Schedule: Weekdays - 8am to 5pm
Compensation: Starting at $17/hour (Pending experience)
Full time float position for the Raleigh market; 12 clinics total. Will provide coverage and/or additional support for front office!
When patients enter our outpatient physical therapy centers at Raleigh, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.
Check out the video below for additional insight into the work of our Patient Service Specialists!
Responsibilities
- Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
- Schedule patient appointments in person and via phone
- Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
- Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications
Qualifications
Minimum Qualifications:
- High School Diploma/GED required
Additional Data
Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal-opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.
Salary : $17
