HOA Manager

JOB TITLE: Homeowner’s and Condominium’s Association Manager

The homeowner association (HOA)/ condominium association (COA) manager is responsible for a variety of tasks related to the maintenance, upkeep, and the overall wellbeing of an association(s) in accordance with management agreement.

The HOA/COA Manager must be able to work directly with the association board, to assist in reaching the overall goals for the property and owners.

Oversee and assist in a wide range of responsibilities from maintenance, governing document enforcement, dispute resolution, financial, and more. 

·        Represents the board in decisions impacting the association and in discussions with homeowners

·        Act as advisor between the board of directors and homeowners

·        Responsible for managing and communicating financial matters with the board of directors

·        With consultation with board general maintenance and upkeep of the association

·        When necessary mediate and dispute conflict between homeowners

·        Enforce governing documents

·        Distribute association communications to homeowners

·        File all association records and documentation

·        Walk the association grounds with or without the board as scheduled or needed

·        Oversee and facility monthly or quarterly association meetings when requested by board 

·        Oversee and facilitate the annual meeting of each association

·        Monitor association insurance in consultation with the board

·        Work on special projects as needed

·        Prior experience with budgeting a must

·        AppFolio Property Management software

·        Real Estate License, a related college degree, or the equivalent, amount of previous property management experience is highly preferred

·        Demonstrated knowledge and experience in property management or the housing industry is required

·        Strong negotiation, interpersonal and communication skills are desired

·        Valid driver’s license

·        Ability to:

¨ Function as a self-starter with considerable latitude of action

¨ Recognize, isolate and solve problems that improve overall client satisfaction and loyalty

¨ Work closely in a small business environment

¨ Meet deadlines established

¨ Motivated and professional

The following attributes are desirable for job success: exceptional communication and organizational skills; detail oriented and accurate, especially with numbers; customer service experience; ability to work under pressure; self- motivated and self-directed; ability to assert oneself; exemplary time management skills; ability to work with staff in solving problems and ability to take direction and function as part of a team.

Position requires consistent, regular, and timely attendance, which often extends beyond a 40-hour work week. Position will require travel on a regular basis to and from the properties and to meetings. Must be able to meet the attendance and travel requirements of the job.

The above statements cover what are generally believed to be the principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.