What are the responsibilities and job description for the Customer and Technical Support Specialist position at Select Source International?
Job Description
Job Description
Job Title : Product Support Specialist
Location : Pleasanton, CA
Duration : 12 months of Contract (with potential to transition to permanent)
Shift timing : Monday – Friday 8am – 5 : 00pm.
Pay rate - $32.00 / hr.
Job Description
Candidates must have strong attention to detail, be able to exercise patience while working with patients / customers, multi-tasking ability, and excellent customer service skills.
Candidates should be prepared to be 100% onsite.
Supporting Cardiomems group. Technical support role.
Patients call in center.
Can be high volume at times. Listening and computer skills necessary. Troubleshooting skills.
Bachelor's preferred. 1-2 years exp or Associates with 3-5 exp will work.
Operational support background (sales / tech support) will work in lieu of medical exp.
Full training will be provided.
Candidates who are flexible, detail oriented, good at multi-tasking, able to succeed in a fast paced environment are highly desirable. Technical aptitude also highly desirable.
Company Description
Select Source International (SSI) is an IT, Health Care, and Engineering Services consulting firm that has been in business since 1998. SSI consultants have provided exceptional services that have been appreciated by clients, customers, and users alike at several large Fortune 500 companies, mid-size enterprises, and consulting companies.
Company Description
Select Source International (SSI) is an IT, Health Care, and Engineering Services consulting firm that has been in business since 1998. SSI consultants have provided exceptional services that have been appreciated by clients, customers, and users alike at several large Fortune 500 companies, mid-size enterprises, and consulting companies.
Salary : $32
